CTI attends Cisco Collaboration Partner Summit with IVT Certification for SmartRecord® in hand

PR Log (Press Release) – Nov 06, 2009 – CTI Group (Holdings) Inc. (OTCBB:CTIG), an international provider of electronic invoice processing and management (EIM), enterprise communications management software and services solutions, and carrier class voice over internet protocol (VoIP) management applications, announces today that directly on the heels of the successful debut of the SmartRecord Mobile-CRM application shown last week at BroadSoft Connections, that Cisco IVT certification has now been achieved for CTI Group’s SmartRecord® application.

SmartRecord’s® active recording technology, multi tenancy and device agnostic playback capabilities are the characteristics that make SmartRecord® an ideal layering application for the Cisco Unified Communications platform. In our increasingly mobile workforces, collaboration is critical and SmartRecord® makes collaboration an easy, secure and seamless part of your critical business processes. Whether you are in a heavily regulated industry like finance, insurance or healthcare, or an organisation that merely wants to self-regulate in order to monitor and improve, SmartRecord’s® capabilities take you far beyond the ability to listen to a recorded conversation.

According to partners and customers alike, SmartRecord’s® early application success is only enhanced by the rapid installation and implementation process via VMware ESXi and the simple but powerful web based administrative tools supported by the Microsoft® Windows® platform.  According to Sid Rao, CTO of CTI Group “What used to be a three day implementation process now takes a matter of hours. Our business is the delivery of high demand, high performance and rapid ROI telephony applications for today’s business, virtualised implementations for the Cisco Unified Communications Manager were a natural part of our strategy.”

CTI Group will be in San Francisco for the invitation only Cisco Collaboration Partner Summit taking place November 9-11, 2009 to meet Cisco executives, elite partners and leading industry consultants and analysts. “We are excited to be part of this event and have the opportunity to explain how our Cisco compatible applications, SmartRecord® and Proteus, create collaboration value for end users by easily integrating with and improving existing business processes.” commented Susan Terry, CTI Group Director of Product Management.


About CTI Group
CTI Group (Holdings), Inc. is an international provider of electronic invoice processing and management, enterprise communications management software and services solutions, and carrier class voice over internet protocol (VoIP) management applications. CTI Group’s SmartBill®, SmartRecord® and Proteus® product suites offer a full array of solutions for traffic analysis, post-billing call analysis, customer care and call recording. CTI Group’s products are used by some of the top service providers in North America, EMEA and APAC, and play a trusted role in managing telephony costs at major corporations internationally. Headquartered in
Indianapolis, CTI Group maintains overseas offices in London and Blackburn, UK.
For more information, please visit CTI Group’s website at www.ctigroup.com.

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