EIC Experts, the recognized leader in SAP EIC implementations, has been selected to partner with a major California life sciences company for its Employee Interaction Center implementation. EIC is a centralized call center application that is a key part of SAP’s shared services offering. It delivers employee information to the contact center agents and empowers them to capture the details of an interaction.
The goal of the implementation is to replace the existing PeopleSoft call center solution with the SAP Employee Interaction Center. This will enable the company to streamline the delivery of their shared services and consolidate multiple software systems under one platform. The project will include a team of four resources from EIC Experts.
"EIC Experts is excited to be chosen as the implementation partner in this project," said Karen Williams, Vice President of Business Development. "Our extensive knowledge and previous implementation experience positions us as the safe choice for companies looking to implement the Employee Interaction Center"
About EIC Experts
EIC Experts is a management and technology company that specializes in the design, implementation and support of the Employee Interaction Center module contained in SAP. We have had the opportunity to partner with multiple clients and participate in more EIC implementations than any consulting company worldwide. EIC Experts is recognized as the leading provider of SAP EIC consulting services and is considered the safe choice for companies looking to implement this product.
For more information, please visit http://www.eicexperts.com/
