“The only real way to achieve and maintain sustainable improvements is via an integrated approach to improvement,”
“Obviously, this needs to be combined with a management attitude that is both resilient and has the courage to tackle difficult issues,” he explained.
Carla Bickley, of Wolverhampton City PCT, commented: “We don’t believe we would have been able to move as far, or as fast, as we have done without the integrated support we’ve received from Amnis.
“The Amnis approach has helped us to create not only a successful service improvement strategy but also a thriving project management culture. This has drawn on a wide range of skills and has helped us to produce improvements in the way we deliver services,” she added.
Amnis’ team of multi-skilled consultants has worked with Wolverhampton PCT over 18 months, helping to put a range of strategies and tactics in place which has already seen significant process and performance improvements.
End
About ‘Lean’
Coined by Jim Womack’s research team at MIT in the 1990s, ‘Lean’ means doing more with less. The core idea behind ‘Lean’ is to maximise customer value while minimising waste. A Lean organisation understands customer value and focuses its key processes to continually meet those needs.
About Amnis Limited
Working with both public and private sector organisations, Amnis is a consultancy which specialises in innovation, transformation and organisational improvement, helping clients plan and deploy strategies for successful transformation. Its goal is to help clients not only deliver sustainable change but also to develop their capability to tackle their next challenges.
Providing both consultancy and training services, Amnis’ team includes specialists in Lean/Six Sigma, organisational development, strategic planning, change management and systems thinking.
Further information from:
Ruth Bodman, Amnis, 00 44 (0) 870 446 1002; ruthbodman@amnis.uk.com
Bob Little, Bob Little Press & PR, 00 44 (0)1727 860405; bob.little@boblittlepr.com
