Oblicore to Exhibit Joint Service Management Solution at itSMF UK

PRLog (Press Release) - Nov 04, 2009 -
Oblicore, the leading provider of Service Level Management software, announced today that the company will be displaying an integrated IT Service Management solution at itSMF UK.  Working with Biomni, a leading provider of Enterprise Request Management and Service Catalogue technology, Oblicore will demonstrate a service management solution that integrates Service Portfolio Management, Service Catalog Management, Service Request Management and Service Level Management.
   
“Increasingly, Service Level Management has become a mission critical process within large organizations,” says Erik Hille, Director of Product Marketing for Oblicore, “This means that companies need both increasing levels of performance and interoperability.  With ITIL based projects simultaneously compelling these organizations to think about ‘services’ differently, this integrated solution establishes, for the first time, a framework where companies can simultaneously manage the utility and warranty of services that they offer to their internal and external customers.”
   
Users of the integrated solutions will benefit from the ability to:
• Establish a portfolio of services for business users and individual requests
• Make an active service catalog available
• Leverage the service catalog to create service level agreements
• Request “approved” services from the service request catalog

Companies interested in seeing the integrated solution should visit Oblicore and Biomni at Stand P42.  For more information, please click here:  http://www.oblicore.com/events/index.php.

About Oblicore
Oblicore is the leading provider of Service Level Management software.  Our flagship product, Oblicore Guarantee™, automates, activates and accelerates the monitoring, reporting and management of the service portfolio and service level agreements for enterprises and service providers.  An enabler of business management, Oblicore Guarantee™ allows organizations to understand the cost implications of both service catalog items and service level agreements - in real time - for penalties, rewards and new opportunities.  For the first time, enterprises and service providers have complete visibility and can proactively manage service delivery across the business and technology infrastructure from one solution.

Oblicore's software solutions are leveraged by both service providers and global 1200 enterprises, such as AT&T, ABN Amro, Catholic Health East, Cable & Wireless, Chrysler, E.ON, France Telecom, ING, Lufthansa Systems, Siemens Medical Solutions, and T-Systems, to align their organizational performance with their business objectives.  Oblicore is headquartered in Boston, Massachusetts, with offices across North America, Europe and Asia Pacific.  Please visit http://www.oblicore.com for more information.