For nearly 50 per cent of Just Car’s customers, not getting all the relevant information after a car accident is all too familiar. But this week Just Car launched Australia’s first ‘iClaim’ application for the Apple iPhone, which provides customers with a simple tool to help them make a car claim quickly and efficiently.
Just Car is the first insurer in Australia to introduce this innovative application. It works by guiding customers through all the essential steps straight after an accident, to help process their claim. It even includes an interactive 2D function so that customers can select and submit the damaged areas of their car.
Just Car’s Executive Manager Andrew O’Hara says, “After a car accident, many people get flustered so it can often be difficult to think clearly and remember to get all the necessary details like registration and contact details. For some people, even remembering the name of your insurance company can be a problem at a time like this.
"This free application makes processing a claim as hassle free and simple as possible and allows our customers to leave all the hard work to us, knowing we have all the initial details we need. Through iClaim, customers can document their accident, upload any photos and then notify us immediately. Customers can even let us know what time is convenient for them for a Just Car representative to follow up.”
The iClaim application offers customers another way to interact with Just Car.
“We want to interact with our customers in whatever way they choose whether it’s online, over the phone or through their mobile. We’ve found that more and more of our customers are now communicating online and through their mobiles.
“With 720,000 iPhones in Australia and a growth rate of 160% expected for this year, around 61% of our potential target market aged 18-34 owns an iPhone. We wanted to make sure we were operating in this new media space where so many of our customers are,” said Mr O’Hara.
Designed to help customers after a car accident, Just Car plans to add more features to its iClaim application in the future. For more information about iClaim and to download the application please visit – http://www.justcarinsurance.com.au/
Brian O’Neil
0411 055 284
Kirsten McLennan
Just Car PR
03 8520 1895
0466130046
Just Car insurance is the insurer of choice for young drivers 18-30 years old, who drive or aspire to drive high performance, modified and imported vehicles. Your car insurance claim can be made easier with http://www.justcarinsurance.com.au.
