City Search Faces Class Action Lawsuit For Deceptive Marketing

Oct. 18, 2009 - PRLog -- City Search city guides is a popular online Internet service, that Internet surfers use to locate services across the United States, but lately City Search has come under scrutiny for its deceptive scam marketing practices, and as a result, consumers are filing complaints and class action lawsuits against City Search to bring consumer awareness to the deceptive business practices of this company.

This is What one customer’s complaint has to say about City Search, “I am a restaurant owner starting a class action lawsuit against CitySearch.com,

I have had fake reviews posted by an anonymous reviewer signing up under multiple names and writing completely fabricated reviews in violation of CitySearch Terms of Use. CitySearch is aware of the problem and ignores it because their policy is to NOT PROVIDE SERVICE TO ANY RESTAURANTS THAT DO NOT ADVERTISE WITH THEM,

I actually have internal CitySearch correspondence stating they won't fix the problem unless I advertise and that they do not even review complaints unless you buy advertising from them. The Salesman then go and use the problems to blackmail restaurants into buying services. AGAIN I HAVE SPECIFIC WRITTEN INTERNAL DOCUMENTATION detailing their predatory and unethical policies AND ILLEGAL POLICIES. If you have any similar complaints please email me at itk@aol.com.”

In the words of another unsatisfied customer, this is what their complaint had to say about the negative scam marketing practices of City Search.

My name is Candy Cantrell and I was a customer of CitySearch for a few months. I found the service to be poor and not at all useful for my business. I tried on numerous occasions to reach Michael Goggins, the rep in charge of my account by phone in early July with no response to cancel my account. On July 21, 2008 I sent him an email, with still no response. On the 24th of July I finally called the other number for CitySearch customer service and spoke with someone (you have record of the phone conversation) who's name I cannot find. At that time he offered me 2 free months of service but I opted to simply cancel the account instead. At that time he told me that the account was canceled and that

I would no longer be charged. I logged on to my account a couple of days later to make sure that my account was, in fact, canceled and found that it had been. At some point, someone in your company illegally opened again without my permission or even informing me of this activity.

City Search has been put on the NC Consumer News consumer alert list for their deceptive scam marketing practices, that continue to deceive business owners and consumers nationwide.

To read detailed customer complaints against City Search, please follow the links below:
http://www.complaints.com/2008/august/27/Citysearch_is_a_...
http://china.blog.beijingdiscoverytours.com/2007/12/04/ci...
http://www.complaintsboard.com/complaints/citysearchcom-c...
http://www.yelp.com/topic/san-francisco-city-search-stole-my-review

For further updates on companies with negative business practices, or to file a consumer complaint against, or report a scam please visit our web site at:
http://ncconsumernews.webs.com

©2009 this article is the sole property of NC Consumer News and shall not be reproduced or reprinted without owners permission

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North Carolina Consumer News is dedicated to providing consumers with articles, scam reports, and complaints on companies that have deceptive practices, we also provide consumer report links on our website for products and services.


We give the consumer an outlet to read consumer awareness articles, scam reports, and consumer complaints, that were filed against a company for deceptive business practices.