Follow on Google News News By Tag * Auto Repair * Tires * Sears Auto Center * Charlotte Nc * Body Shops * Car Repairs * Tire Specials * Consumer Alert * Scams * More Tags... Industry News News By Place Country(s) Industry News
Follow on Google News | Sears Auto Centers Rated The Worse By ConsumersBeware of Sears Auto: Always get a second opinion from a trusted mechanic - if you're lucky enough to have one.
By: NC Consumer News Here what some consumers are saying about the poor service they received at Sears Auto Centers. I went to Sears auto center to have simply have them put on four new tires. I dropped off my 1996 black neon - which has a horrible paint job & some dents. When I returned to see if the tires were put on, the tech had some news for me. He said that they found some problems. He said that all 4 struts were shot, the driver side inner & outer tie rods were worn out, the front ball joints were shot, & it probably needed an alignment. Bad news was it would cost about $688 to fix, good news is that I'd save money on labor by getting everything done at one time. I told him just put on the tires. He warned me that serious damage to the car would happened if I didn't get that stuff repaired right away, even made me sign a paper saying he warned me of the problems. I still have all the paper work, even the one which lists the 'problems' signed by the auto techs. Well, I took my car to my trusted mechanic - Swope's Garage of Mt. Aetna. He gave the car a full inspection. He did find a few things wrong: It will need a new muffler soon, & he had to fix the rear wheel cylinders & front rotors. I asked what about the struts, ball joints, & tie rods. He said they were fine, nothing wrong with them!!!!! Well, he fixed the real problems for $200! Sears would've have charged me almost $700 to fix things not broke!!! So Beware of Sears Auto: Always get a second opinion from a trusted mechanic - if you're lucky enough to have one . Here is what another consumer had to say about Sears Auto Center . I just had a sour experience this thanksgiving weekend too. Like the other reviewer, was told they would tire match tirerack.com. They were also running a special for "Black Friday", giving away $60 gift card if you had 4 tires installed. I asked the guy over the phone if I would still get the $60 gift card + the price match. "Sure, no problem". Get there and its a completely different story, Manager would not price match AND give the gift card, he said they were still cheaper though. Well even with the gift card, they still were not cheaper. Bottom line, this just showed me that they will try and do anything to not price match. I bought them from tirerack.com and they shipped it same day. The complaints against Sears Auto Centers only get worse as you read more, and these complaints are coming from consumers nationwide, so North Carolina Consumer News felt it only right to plug the public in on what consumers have to say about Sears Auto Centers. You can read more complaints about Sears Auto Centers by typing in SEARS AUTO CENTERS COMPLAINTS, and doing an Internet search, or you can follow the links below: www.consumeraffairs.com/ www.complaintsboard.com/ http://www.complaints.com/ http://www.epinions.com/ For further updates on companies with negative business practices, or to file a consumer complaint against, or report a scam please visit our web site at: http://ncconsumernews.webs.com ©2009 this article is the sole property of NC Consumer News and shall not be reproduced or reprinted without owners permission # # # North Carolina Consumer News is dedicated to providing consumers with articles, scam reports, and complaints on companies that have deceptive practices, we also provide consumer report links on our website for products and services. We give the consumer an outlet to read consumer awareness articles, scam reports, and consumer complaints, that were filed against a company for deceptive business practices. End
|
| |||||||||||||||||||||||||||||||||||||||||||||||||
Account Phone Number