Your corporate initiative to redesign the company’s website is finally done. It looks great. Your clients and employees are raving. The delivery was two months late, but at least it did deliver. Since "all's well that end's well", the question in the back of you mind is, "Does anyone really care that it was late?"
Everyone seems to be happy, but are you? You know your project being delayed is not unusual by any means. You know this because we have been bombarded by stories about the poor project deliver rates based on the latest CHAOS Summary 2009 Report from The Standish Group. The report called out that 68% or over two-thirds of all projects failed to meet their original success criteria.
If you dig a little deeper into the 68%, you find that 24% of projects failed because they were cancelled prior to completion or delivered and were never used. The remaining 44% were considered challenged projects, which are late, over budget, and/or delivered with less than the required features and functions. Over two-thirds of projects failing to meet their original success criteria is a huge number, but again do you or anyone in management really care? So few really do. Why is that?
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