The new offering features a transfer to “live” operators at a remote location from an outbound, automated phone call. Now, not only can you deliver automated, outbound phone communications to hundreds or even thousands of customers but you also get proactive “live” customer service, the delivery of important notifications to a “live” operator, the potential to collect additional payments and more.
Having built interactive programs for businesses, organizations and agencies throughout the nation, Wessan has been a provider of mobile information programs for over twenty years. They have created thousands of IVR applications, developed hundreds of unique websites, transcribed millions of hours of data for various companies and processed tens of millions of calls, text messages and web hits.
About Wessan Interactive
Headquartered in Omaha, Wessan Interactive is a leading provider of interactive voice response (IVR), text messaging and web services for some of the most recognized companies in the nation. Our cost-effective, customized solutions are quickly implemented to generate immediate results and improve market share.
