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Email: alison@caffeinecomm.com
Web: www.hayneedle.com
In a World Subjected to ‘One Style Fits All’, Online Retailer Hayneedle Fights Back
Consumer demand leads to new destination with more than 200 online stores and thousands of products
Omaha, Neb. (October 14, 2009) – It’s probably happened to you. Perhaps involving a patio umbrella or kitchen table …you were mildly satisfied you'd found something that sort of fit your style, only to realize a few days later it was the exact same one as three of your neighbors'. Unfortunately, this scenario, and the feeling of dull disappointment that follows, has played out across homes for far too long. The truth is that the limited variety you see at retail stores is not what people want, as evidenced by a recent survey of online consumers. And that’s why one company is on a mission to help people find the variety they need to never again settle for sameness, to once and for all embrace and enhance their own personal style.
Hayneedle is a new destination consisting of more than 200 online specialty stores that live in a realm where floor space is irrelevant and freedom of choice is unlimited. The focus is product variety rather than typical mass-merchant limited array of products. A universal shopping cart allows customers to purchase products from thousands of SKUs across all 200 stores at one domain name, hayneedle.com, making it simple to search, shop and buy with confidence.
“Consumers’
While the typical retailer currently offers approximately three storage benches, Hayneedle advertises 246. Need a hammock? Hayneedle provides over 100 in styles such as Brazilian, Mayan, Nicaraguan, poolside or quilted. This virtually endless shelf space affords design, color and style combinations ranging from 243 telescope items to thousands of possible living room furnishings.
The lack of product variety is a primary reason consumers are shopping more and more for home and lifestyle products online today, according to Ash ElDifrawi, Hayneedle’s Chief Marketing Officer.
“A survey of our customers showed that about 70 percent are not finding what they want at bricks and mortar retail stores,” said ElDifrawi. “We created Hayneedle as a wake-up call. Thank goodness people are rising up to say that one size does not fit all, and no two patios should look alike. We want consumers to buy what they love and love what they buy.”
With the limited choices offered at mass retailers and home improvements stores, many consumers settle—dare we say reluctantly—
“Consumers want choices, but they don’t want to waste hours traveling from store to store to get it,” said ElDifrawi. “We’re seeing a steady increase of online consumers who realize they can more readily find the style they want and at a fraction of the time it takes to shop bricks and mortar stores. The merchants that will win in the new retail environment are the ones that recognize consumers want price and convenience, but are not willing to sacrifice their sense of style to get it.”
Style is something Hayneedle knows well. The company has a team of buyers and merchants who select each and every product.
“They’re obsessive about it,” said ElDifrawi, referring to the buying team. “It’s on their mind 24-7, so they find styles and designs to fit everything from eclectic to traditional to modern.”
The Hayneedle buying team uses a simple technique to determine versatile yet in-demand products and styles. Representatives from the company meet regularly to determine product lines and categories that are under-represented in the marketplace.
And when it comes to “not settling,” Hayneedle practices what it preaches.
“We’re inspired to keep searching and discovering unique products,” explained ElDifrawi. “It’
About Hayneedle
Hayneedle (http://www.hayneedle.com), the leading online retailer in product variety, was originally established in 2002 as NetShops, Inc. with just three employees. NetShops,Inc. has been recognized by Internet Retailer and Inc. magazine as one of online retail’s fastest growing companies. In 2009, it changed its name to Hayneedle, recognizing an opportunity to develop multiple niche ecommerce stores. The privately held company is based in Omaha, Neb., and funded by Insight Venture Partners and Sequoia Capital. For more information, visit http://www.hayneedleinc.com.

