Fusion PPT, a recognized strategy and technology solution firm, announced today that it has been awarded a contract to develop ITIL-based operational processes for a new NOC that will support the Department of Defense. Fusion PPT will be developing a concept of operations (CONOPS), standard operating procedures (SOPs), and reviewing the fault and performance management tools for an optical-based telecommunications infrastructure. This 24x7x365 will include an automated service desk and notification system.
About Fusion PPT
Fusion PPT provides government organizations resources to solve complex challenges around increasing IT efficiency using process improvements and software solutions to automate and reduce the costs to maintain operational environments. Fusion PPT's staff have unmatched experience in these areas and constantly strive to exceed expectations. To learn more about Fusion PPT, please visit www.fusionppt.com, email solutions@fusionppt.com or call 866-871-2674
