Psytechnics Logo
Psytechnics CTO to speak at VoiceCon San Francisco
Portsmouth, NH - October 13, 2009: Psytechnics, a leader in voice and video performance management for managed service providers and enterprises, today announced its sponsorship at VoiceCon San Francisco 2009, November 2 - 5, 2009 at the Moscone Convention Center.
Psytechnics CTO, Dr. Mike Hollier, will also be discussing how and why traditional QoS (quality of service) based network, VoIP, and video management tools just don’t cut it when it comes to managing service levels from a user quality of experience perspective.
Real time communications and collaboration applications including voice, video, and Telepresence require a proactive service management approach with IT support resources in order to effectively manage IT user confidence and satisfaction. In the session below, Dr Hollier will detail how and why a new approach is now essential, using a customer case study;
Monday, November 2nd
• 9:00am PST - QOS & QOE: Ensuring Voice (and other Applications')
Dr. Hollier has been a pioneer in ‘perceptual engineering’
Between 1987 and 1999 he held a number of positions within BT; directing their research into audio, video, and multi-media performance assessment. He is a Chartered Engineer, two time winner of the Alan Rudge Award for Innovation, a fellow of the University of Essex, and member of the IOA and AES.
Key Facts:
• VoiceCon is recognized as the leading event for enterprise decision makers who need to evaluate their options for migrating to IP telephony, converged networks, and unified communications
• Psytechnics will be demonstrating Experience Manager, its service and performance management solution for IP voice, video, and Telepresence at Booth #809
• If you are a member of the press or analyst community interested in meeting with Psytechnics at the show, please contact Meredith L. Eaton at meredith@marchpr.com to set up a briefing
Resources:
• Psytechnics:
• Psytechnics on Twitter: www.twitter.com/
• VoiceCon San Francisco: http://www.voicecon.com/
• VoiceCon San Francisco LinkedIn Group: http://www.linkedin.com/
About Psytechnics
Psytechnics is the leader in voice and video performance management solutions, enabling effective management of service levels and reduced operating and support costs for IP Telephony, Video Conferencing and Unified Communications in fixed, mobile and converged environments.
Psytechnics' Experience Manager is a comprehensive solution for voice and video performance management, troubleshooting, service level reporting, and compliance. Using real time, objective call analysis detailing the actual user experience presents accurate results for right first time ‘find and fix’ using the right resource. Experience Manager, winner of Internet Telephony and Unified Communications magazines ‘Product of the Year 2008,’ focuses on application specific as well as the IP transmission characteristics to detect user affecting factors such as noise, delay, distortion, and echo that, when combined, will determine the users’ experience.
Psytechnics is a registered trademark of Psytechnics Ltd. All other trade names, trademarks, and registered trademarks are the property of their respective owners.
Follow Psytechnics on Twitter at www.twitter.com/
Press Contact
Meredith L. Eaton
March Communications
+1 (617) 960-9877
psytechnics@
