OVERLAND PARK, Kan. – Service USA, one of the fastest growing providers of advanced call center customer support and warranty service solutions for the consumer electronics industry, announced today that it has joined with Kansas Corporation to acquire DVD Blue Beam Repair, Inc., also of Overland Park, Kan., in a cash and stock deal. The merger will allow the customers of DVD Blue Beam Repair to enjoy the full suite of customer service solutions offered by Service USA.
“The combination of Service USA and DVD Blue Beam Repair allows the customers of DVD Blue Beam Repair to have much more services available to meet the warranty and customer care needs for their DVDs.,” said Will McCusker, J.D. with Service USA Inc. “They offer a great technology and it is a perfect match with the services provided by Service USA.”
Service USA offers consumer technology manufacturers of all sizes a suite of domestic-based call center customer service solutions including individual help desk assistance, nationwide onsite services, consumer product support, international service support and even equipment deployment.
The acquisition of DVD Blue Beam Repair will allow Service USA to offer DVD repair services, such as scratch removal, damaged disk data retrieval and media repair. Best of all, the prices for restoring playability to a favorite DVD starts at only $3.
“As Service USA continues to focus on meeting the diverse needs of the consumer electronics industry, we will continue to find complementary business partners that can add to our offerings,” McCusker said. “We will really be able to demonstrate our total industry solution when Service USA debuts at the Consumer Electronics Show next year in Las Vegas.”
For more information on the firm, or to find out how Service USA can easily and seamlessly fulfill the needs of your consumer electronic firm’s customer care, please visit www.serviceusainc.com.
About Service USA Inc.
Founded in July 2004, and incorporated in 2008, Service USA Inc. is a provider of outsourced CRM, customer contact programs and call center services, including inbound and outbound voice, email and live agent chat services.
The firm also provides national and international service solutions for the consumer electronics industry, resellers, dealers, retailers, third party administrators, insurance companies, brokers, service providers, internet service providers and field service program managers for businesses that support a high number of service events within their organization.
For more information about Service USA, please visit http://www.serviceusainc.com.
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Media Contact:
Will L. McCusker, J.D.
913-209-9666
will@serviceusainc.com
