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San Diego based Sitbetter.com, a leading online office chair seller, is proud to introduce the new implementation of the no limits return policy.
Sitbetter’s unique no limits return policy is unlike any other return policy out there. The no limits policy allows customers to return a product whenever they would like. Whether the return occurs 6 days from now or 6 years from now, Sitbetter will accept it. Unlike other companies that only give customers 30 days or a week to try a product out, Sitbetter believes the customer’s satisfaction is of upmost importance and should have no restrictions when it comes to returning a product.
Manufacturer malfunctions sometimes happen with any product that is sold, and after a month a spring could come loose or a part may get stuck. With almost all companies after that time you would be out of luck and out of a lot of wasted money. But with Sitbetter’s flexible no limit returns policy, if that kind of situation came up, it would be no problem.
When asked why this beneficial policy was put in place for customers, CEO Alec Lopez stated, “We want to give our customers piece of mind when buying on the internet since a chair is a very personal item and since we have the capability to be able to resell used chairs in our warehouse we thought we’d let our customers take advantage of that opportunity. No one else will do it, so we should.”
Another advantage to this guarantee is the fact that Sitbetter customer service representatives will always be available to call or e-mail for help, even three years after a purchase is made. Quality customer service is provided Monday through Friday during the hours of 9-5 pacific coast time.
With the no limits return policy there is also the guarantee that there is no secret or hidden fine print. If someone doesn’t like a chair and wants to return it, the Sitbetter return policy is very straightforward. Sitbetter also makes sure customers do not have to pay return shipping and are not deducted for outbound freight from the refund total. Sitbetter marketing manager Chelsea Alves states, “We wanted our policy to be fair to both us and the customer, and I believe we found a great way of doing this.”
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