VehicleXpress and Interstate Team up to Offer MOPS Program to Dealers

PR Log (Press Release) – Sep 29, 2009 – SYRACUSE, NY – VehicleXpress today announced their partnership with Interstate National Dealer Services to offer a Missed Opportunity Program (MOPS) to dealers registered with the VehicleXpress DMS platform.  Dealers will be able to participate as a way to create additional revenue opportunities and allow Interstate the opportunity to offer extended warranty packages to their customers. Independent auto dealers will now have access to warranty programs previously available to top franchise dealers only.

The MOPS program will not take the place of warranty packages already being offered by dealers through existing relationships. This program comes into play when a customer leaves without a warranty from the dealer. Interstate will contact the vehicle buyer 2-5 days after the sale with alternate warranty packages and payment terms to allow those buyers who have had “second thoughts” after leaving the dealership, to still get extended coverage.

“This partnership is a great opportunity for independent auto dealers to gain access to warranty packages they previously missed out on. It can also bring in additional revenue and provide their customers an added level of reassurance that their vehicle will be covered during the entire payoff schedule,” said Michael Burgholzer, Interstate VP Dealer Development. “It’s a win-win situation for all parties involved.”

“Dealers joining this program will see savings in the form of reduced rates for monthly support, and also in the form of greater customer loyalty as buyers take advantage of the program,” said Timothy Macknik, VehicleXpress Vice President “access to the upper tier of warranty programs is a great benefit for our dealers.”