Microsoft Dynamics CRM and Mobility

PRLog (Press Release) – Sep 29, 2009 – Microsoft has released a new version of Mobile Express for Microsoft Dynamics CRM which runs on any mobile device that supports HTML 4.0 browsing and is available at no cost. Additionally, Microsoft has formed an alliance with Ten Digits to provide their mobile solution (Mobile Access 4.0) for both Microsoft Windows Mobile and Research-In-Motion (RIM) Blackberry® customers; these solutions are available at a range of prices from Pythagoras in the UK.

Mobile Express for Microsoft Dynamics CRM

Mobile Express for Microsoft Dynamics CRM delivers the power of Microsoft Dynamics CRM to your mobile workforce with ease. The Mobile Express client provides users the ability to view, create, and modify their CRM data on just about any internet capable device.

The new release of Mobile Express for Microsoft Dynamics CRM is fully supported by Microsoft. The client uses common metadata from Microsoft Dynamics CRM so users can access all built-in and custom entities within CRM and system administrators can configure Mobile Express using the same tools they use to configure the solution for all users. The new release has been optimised for limited bandwidth environments and works on any HTML 4.0 Web browser and requires no client-side script or installation on the client device. Additionally, Mobile Express for Microsoft Dynamics CRM works with the multi-tenanted architecture of Microsoft Dynamics CRM allowing users to point at different organisations from the same device. Initially, Mobile Express is available in English only. However support for all standard Microsoft Dynamics CRM languages will be available in Q4 2009.Microsoft Dynamics CRM Online customers will have access to Mobile Express in the next service update which is due in November 2009. An administrative interface is available to enable organizations to control what and how users view their CRM data on the mobile device.

Microsoft and Ten Digits Software Inc. have an alliance which delivers full-featured mobile access to both Microsoft Windows Mobile phones and BlackBerry® mobile phones for Microsoft Dynamics CRM 3.0 or 4.0. MobileAccess® is developed and distributed by Ten Digits and extends rich client access to Microsoft Dynamics CRM 3.0 or 4.0 for users of Windows Mobile phones and Research in Motion (RIM)-based BlackBerry® mobile phones.

This solution gives organisations the choice and flexibility to meet the requirements of their users while giving them anytime, anywhere access to Microsoft Dynamics CRM 3.0 or 4.0. MobileAccess® provides access to Microsoft Dynamics CRM functionality while offline to help fuel the productivity and responsiveness of remote employees and partners. MobileAccess® is administered within Microsoft Dynamics CRM 4.0 which helps minimize IT management overhead and setup.

Pythagoras is experienced at deploying Microsoft Dynamics CRM on Windows Mobile phones and Research in Motion (RIM)-based BlackBerry® mobile phones. http://www.pythagoras.co.uk/microsoft_crm.aspx