Walpole Implements Sage MAS 90 for Santa Barbara Area Skin Care Provider

Walpole & Co. implements Sage MAS 90 accounting software to help Chella Professional Skin Care improve inventory control, slash customer service costs in half, and reduce order fulfillment expenses after Chella outgrew QuickBooks Accounting
By: Chris Smith
 
Sept. 28, 2009 - PRLog -- Walpole Implements Sage MAS 90 for Santa Barbara Area Skin Care Provider

Walpole & Co. implements Sage MAS 90 accounting software to help Chellá Professional Skin Care improve inventory control, slash customer service costs in half, and reduce order fulfillment expenses after Chellá outgrew QuickBooks Accounting.

Santa Barbara, CA – September 22, 2009 – Walpole & Co., LLP (www.walpoleits.com), a Sage accounting software provider to businesses throughout Santa Barbara and the Central Coast of California, announced the successful implementation of Sage MAS 90 ERP for Chellá Professional Skin Care (www.chella.com). Using Sage MAS 90 ERP combined with StarShip, Walpole helped Chellá improve inventory control, slash customer service costs in half, get products shipped to their customers faster, and reduce order fulfillment expenses by 50% after having outgrown QuickBooks.

“When we started the business, I just wanted something simple which is why we chose QuickBooks to track the basics,” recalls Chris Kolodziejski, Founder of Chellá Professional Skin Care.  But as their business grew and became more complex, Kolodziejski discovered “QuickBooks is great to launch a business.  But once you reach critical mass, you need more power and better reporting.”  He adds, “We grew to a point where we needed to integrate our website, warehouse, accounting, and customer service operations into one system.  That’s when you realize you can’t get it done with QuickBooks.”

Kolodziejski worked with Walpole to replace QuickBooks with Sage MAS 90 ERP combined with StarShip automated shipping software.  Tom Wahlquist of Walpole & Co. says, “The folks at Chellá had never implemented a fully-integrated ERP system before so we worked with Chris and his staff, did some critical thinking, and looked at the big picture objectives before installing any software.”  Wahlquist adds, “That extensive discovery process was important to ensure that Sage MAS 90 would accomplish their objectives.”

Kolodziejski of Chellá says, “Sage MAS 90 has automated our entire operation allowing us to eliminate most of the duplicate and manual data entry that caused so many headaches in the past.  Our business is so much more accurate and efficient now.”  He adds, “That automation has reduced our fulfillment expenses by 50% and cut customer service costs in half.  Plus we’re getting products into the hands of our customers much more quickly which is great for customer satisfaction.”

Regarding his experience with Walpole, Kolodziejski reports, “They’ve been terrific throughout the entire process. Not only does Walpole possess great technology expertise, but they also have tremendous business savvy.  We haven’t experienced any business challenge that they couldn’t help us tackle.”

More details about the Chellá MAS 90 project can be found in the complete case study available for download from Walpole’s website at www.walpoleits.com.


About Walpole & Co., LLP
Walpole has been in the information management business for over two decades, helping clients leverage the true benefits of technology and business software for better efficiency and accuracy.  The Walpole Information Technology Solutions team are experts in providing QuickBooks Enterprise Solutions (QBES), Sage MAS 90 and MAS 200, Sage MAS 500, Sage Accpac, ERP, and CRM software systems throughout the Santa Barbara area and California Central Coast. From mom-and-pop shops to $500 million corporations, Walpole creates technology solutions that are a perfect fit.

For more information about Walpole & Co., visit www.walpoleits.com

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Walpole is in the information management business helping clients leverage the true benefits of technology and business software for better efficiency and accuracy. They specialize in QuickBooks(QBES), Sage MAS90 and MAS200, Sage MAS500, ACCPAC and CRM.
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