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A school secretary spends a lot of time each morning answering phone calls made by parents and teachers. The secretary, a very busy person, is possibly dealing with someone personally or handling issues that have to be addressed by a Principal, teacher, or parent at reception. The phone keeps ringing in the background until it transfers to an answering machine. The person at the other end gets frustrated hanging on. Then, the secretary has to check the missed calls and one of them may have needed urgent attention but due to the activity around her she didn't get around to it sooner. In effect, a new communication system is needed!
Furthermore, with the likelihood of extreme upheaval brought on by the imminent swine flu epidemic, messages will not get through if everybody is calling by phone.
There is an answer to this situation as now provided by iWord Limited, one of Ireland's leading text messaging solution providers.
Everybody has a mobile phone and sends texts.
WHAT NEEDS TO BE DONE
The school Principal informs all teachers and parents that if they have to communicate a message they should text THE-SCHOOL-KEYWORD followed by their name and message 51444 (88122 in the UK) standard rate text
When this happens, the message immediately arrives in the school’s iWord back-office that the school secretary has open on her computer (the Principal/vice Principal could have it open as well monitoring messages) and each issue can be dealt with.
If a response is required, the mobile number and name of the person is beside their message and they can receive a call back (or text back from the iWord back-office)
Apart from silencing the phone, by using this system, the amount of time saved by the secretary will be huge as it cuts down on the time she would spend on the phone answering each call.
Also, as each message is recorded one under the other, bits of paper that may have contained messages and may have been lost from time to time will now be a thing of the past. More and more people use their mobile to communicate rather than a land line. More and more people send text messages. Isn't it time schools adapted to a computerised system like this? The offer is FREE with no catches. Go to the home page, at the top right hand corner click on Free Sign Up. Having completed the form send an email with your desired keyword (school name--up to 11 characters) and you will be set up within 48 hours
Photo:
http://www.prlog.org/
