ISO 9001:2008 award highlights SITel’s commitment to delivering optimum customer satisfaction globally
‘s-Hertogenbosch, The Netherlands, September 25, 2009 – SiTel Semiconductor today announced that all it’s facilities worldwide have successfully received ISO 9001:2008 certification. It is the first fabless semiconductor company in the Netherlands to be certified compliant with this latest revision to the internationally renowned Management System standard.
Released towards the end of last year, ISO 9001: 2008 is the fourth release of the standard. Unlike the 2000 revision there are no fundamental changes to this version. Instead the 2008 revision represents more of a fine-tuning with clarifications to the existing ISO 9001:2000 requirements based on user experience over the last eight years. There have been a number of changes however, specifically to improve consistency and compatibility with the ISO 14001:2004 standard for environmental management systems.
“Operating within a quality management system that helps ensure customer satisfaction has been a key foundation for SiTel,” said Frank van den Dungen, Quality Manager at SiTel. “By continually pushing for excellence in this area means we can comfortably meet the new requirements of ISO 9001: 2008. The improved consistency with ISO 14001:2004 assures our customers that all our products and services are also environmentally sustainable.”
To achieve certification, the company and must be audited by a third-party registrar. SiTel’s audit was carried out by KEMA, the internationally recognized Dutch consultancy and certification organization.
About ISO 9001:2008
ISO 9001:2008 has been developed in order to introduce clarifications to the existing requirements of ISO 9001:2000 and changes that are intended to improve compatibility with ISO 14001:2004. Intended for use in any organization – regardless of size, type or product (including service) – it provides a number of requirements that need to be fulfilled to achieve customer satisfaction through consistent products and services which meet customer expectations. It includes a requirement for continual (i.e. planned) improvement of the Quality Management System.
For more details, go to www.iso.org
About SiTel Semiconductor BV
SiTel Semiconductor BV was established in June 2005, following a management buy-out from National Semiconductor Corporation. Headquartered in ‘s-Hertogenbosch, The Netherlands. SiTel is a fabless IC manufacturer with design centers in The Netherlands and Greece along with regional sales offices in Hong Kong, Japan and the U.S. The company specializes in the design, manufacturing and marketing of high-performance CMOS solutions for digital cordless and corded communication and is the world’s number one DCT supplier for cordless voice, real-time data and VoIP.
For more information, visit www.sitelsemi.com
For further information, please contact:
SiTel Semiconductor BV
Frank van den Dungen
Quality Manager
E-mail: frank.van.den.dungen@
Tel: +31 (0) 73 680 2220
Fax: +31 (0) 73 640 8823
