HOUSTON – SalesNexus announces the publication of a detailed side by side comparison of contact management systems Salesforce.com and ACT! Salesforce.com recently announced the release of its "contact management" edition and ACT! 2010 was just released with a push to target CRM users. A complete analysis of hidden costs, support services and limitations of both systems is available on the SalesNexus website.
"The release of ACT! 2010 and Salesforce.com Contact Management Edition has blurred the lines between CRM and Contact Management. Small businesses typically underestimate the costs of running software internally and they also frequenly misunderstand the limitations and true costs of online, SaaS solutions. We're prepared a detailed description of costs and limitations that most buyers don't forsee.", said Craig Klein, SalesNexus' CEO. "Online CRM and Contact Management software are tough to select for a small business. We've put together a side by side comparison chart to simplify things."
Typical costs associated with creating and managing the IT resources required to run contact management software internally are detailed as well as normally unexpected costs of customization and end user support for both contact management software and online CRM. In addition, several little know limitations of both ACT! 2010 and Salesforce.com are explored.
Please click on http://www.salesnexus.com/
