This is one of the main points of consideration to emerge from the 2009 ITWeb BPM Summit & Awards held recently in Gauteng.
The conference provided a platform through which operators and service providers within the BPM and enterprise architecture space deliberated on key issues and factors that continue to impact on trade.
triVector, a specialised national provider of next-generation BPM and Enterprise Architecture solutions, in association with its affiliate partner and premium Value Added Reseller of the Aris Platform, CPI (Pty) Ltd. (Collaborative Process Integration)
The intention was also to add insight into discussion about current and emerging trends influencing the industry at large.
Management from both companies were encouraged by the level of interest displayed at the event from those representing businesses within the mid-sized segment of the market.
“A personal observation from my side is that there seemed to be proportionally more than usual numbers of mid-sized companies present. One wonders whether this is indicative of a growing interest in BPM from some mid-sized companies compared to in the past when it was only really the large corporates who were pursuing BPM agendas,” says Mike Steyn, Director at triVector.
“If this is the case, then BPM solution providers will need to consider the specific needs and constraints of mid-sized companies and package the solution offerings to meet these criteria if we are to service this growing market,” he adds.
It is a consideration shared by triVector’s partner and reseller, CPI.
“The BPM market in South Africa is reaching a new level, where it is not just traditional BPM anymore. Organisations are now starting to realise that there is true value that can be tapped, once you start looking at the big picture,” says Jay Kleynhans, Technical Director, CPI.
According to Steyn this development bodes well for the industry and will add impetus to the general push for an increase in available solutions, help to drive down costs and encourage the transfer of value to companies in order to help sustain operations.
“Prior to the conference we made known our intention to highlight the value of BPM, and to stress the importance of alignment in technology resources with business requirements. We believe that the mid-range segment of the market has long-understood this proposition but has yet to secure improved access, reliable and effective service delivery and bypass the hurdle of cost of investment. This is a critical stage in the development of the relationship between service providers, solution developers and consumers, a time when the association between stakeholders will culminate to significantly boost this industry and make a substantial difference to the socio-economic make-up of the country,” he concludes.
