The Joint Commission on the Accreditation of Healthcare Organizations (JCAHO) has mandated that, effective January 1, 2009, all medical institutions must have in place regulations that address what is called “disruptive behavior” on the part of physicians and healthcare practitioners. There are a few programs that provide the services that meet the JCAHO standards for addressing disruptive behavior; however, the one program is the most preferred, where quality and accessibility are concerned, is Anderson & Anderson.
Anderson & Anderson, the largest provider of executive coaching and anger management services, has a very detailed structure that addresses “disruptive behavior” and coaches the physician through the following concepts: anger management, stress management, assertive communication, emotional intelligence, and personal change orientation.
Anderson & Anderson does not have a waiting list for Executive Coaching clients, meaning that all potential and registered clients can expect to be seen immediately or on the dates of their choosing. Anderson & Anderson is accessible because it offers on sight Executive Coaching anywhere in the nation, providing the clients with more logical options and less rigidity. Anderson & Anderson is practical because the focus is not on psychological impairment. The Executive Coaching/Anger Management program focuses on emotional intelligence that can be utilized to reduce disruptive behavior without compromising integrity. Their process is very formal and protective of client confidentiality.
As the only Executive Coaching/Anger Management program that offers this service on sight, Anderson & Anderson is sending complementary information packets to hospitals across the nation. Whereas the other providers are not necessarily interested in marketing this service proactively, Anderson & Anderson is taking an aggressive approach that will give all physicians, healthcare practitioners, and physician wellbeing committees an opportunity to see the real benefits that are gained through the Anderson & Anderson model of Executive Coaching/Anger Management.
