"Customer Relationship Management: Secrets to CRM Success"
Learn how Microsoft Dynamics® Customer Relationship Management (CRM) can help you develop profitable customer relationships.
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Industries – Information Technology, Internet, Sales & Marketing, Telecom & Wireless
Geographic Availability – United States
• Free webcast on-demand
• Participate in this Webcast to learn how Customer Relationship Management can help you develop profitable customer relationships.
• Discover how CRM makes use of reporting tools for accurate forecasting, measurement of business activity, and employee performance.
• Get the inside scoop and secrets of Microsoft Dynamics CRM success.
Offered Free by: Microsoft Corporation
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"Sales and Marketing: The New Power Couple – a Peppers & Rogers White Paper"
This white paper will review the obstacles to making business development a team sport and then will present best practices around people, process and technology for aligning the sales and marketing organization.
Through insight from thought leader Don Peppers will highlight key elements, including strategy, process, applications, and enabling technologies for bringing sales and marketing closer together. And, they will propose a closed-loop framework for sales and marketing to achieve a collaborative, unified and holistic approach. The result: seamless communication and tracking to produce the most valuable customer relationships.
Offered Free by: Microsoft Corporation
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Emerging Threats: The Changing Face of Email"
Understand the precautions it takes to keep up with the sophisticated nature of email attacks.
More than three years after the infamous declaration from Microsoft's Bill Gates that “spam will be solved” in 2009, unsolicited junk mail continues to bombard email servers, dumping malicious attachments, phishing lures and spam advertising for fake pharmaceuticals.
Offered Free by: Kaspersky Lab
Other Resources from: Kaspersky Lab
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"12 Criteria for Selecting the Best ERP System Replacement"
Learn how to get a return on your investment when replacing your ERP system.
An ERP system is your information backbone and reaches into all areas of your business and value chain. Replacing it can open unlimited business opportunities. The cornerstone of this effort is finding the right partner and specialist. Your long-term business strategy will form the basis of the criteria for your selection of an ERP system replacement. Your ERP provider must be part of your vision. It is the duty of your software provider to do their part to make sure your next system will be your last ERP system replacement. This white paper explains the 12 criteria that allow you to identify and select the solution that will meet these expectations.
Offered Free by: Epicor Software Corporation
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ExamForce IT Certification Study Guide Bundle
Practice Exams and study guides go hand in hand, and ExamForce produces some of the highest quality reference material available. ExamForce's certified instructors craft these study guides so they follow each exam's specific and recommended objection categories to ensure that you've got what you need come exam day.
Free Study Guides in this Offer:
Microsoft
• 70-631 TS: Windows SharePoint Services 3.0 Configuration – 29 pages
• 70-640 TS: Windows Server 2008 Active Directory, Configuration – 78 pages
• 70-290 Managing and Maintaining a Server 2003 Environment – 45 pages
CompTIA
• N10-004 CompTIA Network+ – 75 pages
Cisco
• 640-802 Cisco Certified Network Associate (CCNA) (Provided as two study guides)
• CCNA 640-816 Interconnecting Cisco Networking Devices Part II (ICND2) – 51 pages
• CCNA 640-822 Interconnecting Cisco Networking Devices Part 1 (ICND1) – 71 pages
Offered Free by: ExamForce
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CIO Insights
Best Practices for IT Business Leaders.
CIO Insight provides CIO's and other senior-level technology decision-makers with progressive articles, interviews, surveys and proprietary research on technology strategies and cost-cutting techniques through the lens of experienced industry insiders and professional veteran journalists versed in technology and management issues.
Geographic Eligibility:
Offered Free by: Ziff Davis Enterprise
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CIO Digest is Symantec's quarterly magazine containing strategies and analysis for senior and C-level IT leaders around the world.
Each issue of CIO Digest includes an exclusive interview, an industry feature, a solutions feature, customer case studies from thought leaders around the globe, an update from Symantec Technology Security & Response, and more.
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Offered Free by: Symantec Corporation
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Browse through our extensive list of free Information Technology magazines, white papers, downloads and podcasts to find the titles that best match your skills; topics include technology, IT management, business technology and e-business. Simply complete the application form and submit it. All are absolutely free to professionals who qualify: http://pradviser-
