The Communication Workers Union (CWU) estimated that over twenty thousand postal workers took part in the recent strike action. They were the biggest strikes since a national stoppage in 2007 and affected several major towns and cities including London, Edinburgh, Birmingham and Bristol. The union has also held a national ballot which could lead to further strikes and misery for Royal Mail customers this autumn.
Howard Hughes, chief executive of Parcel2Ship who specialize in courier services and cheap parcel delivery, said, “Despite Royal Mail’s assurances that the vast majority of postal services operate through strike action as normal, more and more individuals and businesses are turning to courier services such as Parcel2Ship in order to ensure their parcels and deliveries aren’t disrupted by this ongoing strike action.”
Relations between Royal Mail and the CWU remain frosty with both sides accusing the other of negative tactics. The CWU members are upset about cuts in jobs and services whereas the Royal Mail argues that the union has reneged on agreements to modernize the postal service. With no agreement in sight the dispute looks likely to continue for the foreseeable future.
Mr Hughes added, “People are increasingly fed up with their deliveries being affected by strike action from postal staff. Increasingly, they are looking to courier services such as ours as they appreciate that they are getting an effective, reliable service from a courier at an affordable price. Many customers have turned to us to undertake their deliveries for them and have never gone back to Royal Mail as they are so pleased with our reliability and efficiency.”