NWP Services Corporation (NWP), the leading provider of financial transaction processing solutions for the multifamily housing industry, today announced that Concierge Asset Management has selected the company as its exclusive provider of utility management and resident billing services for its portfolio of 8,000 multifamily apartment homes.
“We are thrilled with our decision. Implementation has been seamless and the NWP team is a group of true professionals with a well orchestrated process,” said Jennifer Paneral, senior vice president and COO of Concierge Asset Management. “They go above and beyond their area of responsibility and have exceeded our expectations. As a result, our processes have been streamlined and accuracy enhanced while realizing greater profits,” added Paneral.
A respected owner/operator of multifamily communities across the U.S., Concierge specializes in acquisition, redevelopment, property management and focuses on increasing property financial performance by generating savings, controlling costs and improving rental collections.
Concierge has selected NWP’s award-winning utility management product, UtilityPay Manager and resident utility billing for its multifamily properties. The product combination is a powerful solution that reduces operational expenses by recovering utility costs from residents, creates numerous operational efficiencies on-site through outsourcing invoice management and manual bill payment processes. The products also deliver critical analytics and valuable utility data needed to help Concierge make better utility management decisions and more efficiently manage their properties utility expenses.
“We are pleased that Concierge has selected our company as its exclusive utility management and resident billing provider and we are very excited to have Concierge as a member of the NWP family of customers,” said Michael Radice, CEO and president of NWP. “Utilizing NWP’s proven programs, Concierge will drive stronger operations, increase funds from operations and improve overall asset profitability across its portfolio,” added Radice.
