Toucan CRM announces integration with salesforce.com, HootSuite, and Ow.ly

Aug. 21, 2009 - PRLog -- SAN FRANCISCO and VANCOUVER, Aug 21 - Toucan CRM has teamed up with HootSuite to offer Toucan, a powerful new Twitter client tailored specifically for salesforce.com  users. This effort will make many of HootSuite's features and its ow.ly URL shortener available through Toucan, The Twitter client for Salesforce.

Those who have multiple profiles with HootSuite can now import them to Toucan and send messages to Twitter from within Salesforce CRM. With this integration, Toucan users also have access to advanced statistics from the ow.ly URL shortener, thereby delivering quantifiable return on investment (ROI) for social networks integrated within Salesforce. Toucan users can also generate leads and contacts from Twitter followers, communicate with sales prospects via Twitter, and respond to Salesforce support cases through tweets.

Toucan is the Twitter Client for Salesforce and is a 100% native Force.com application that links Twitter accounts with Salesforce CRM. Toucan is listed on the Force.com AppExchange and supports all versions of Salesforce CRM. For users who are not currently customers of salesforce.com, Toucan supports the free Force.com edition of Salesforce CRM. Users can experience the benefits of social CRM with Toucan, even if they are not active customers of salesforce.com.

For more information, visit http://www.toucancrm.com/owly.html or contact Toucan CRM at toucan@toucancrm.com.

About Toucan CRM

Toucan CRM is the creator of Toucan - The Twitter Client for Salesforce. Toucan is the first product that provides marketing and sales integration between Twitter and Salesforce CRM. Featured in April at Cloudforce London, Toucan has received rave reviews from salesforce.com and Toucan's many customers. Toucan's social CRM for business provides clear ROI metrics for marketing teams, pulls in relevant sales and lead information, and gives customer support teams activity alerts for responding to customers. Toucan is available on the Force.com AppExchange for existing Salesforce CRM customers; Toucan Platform is available for customers currently not using Salesforce CRM but would like to use Toucan for their social CRM initiatives. For more information, visit http://www.toucancrm.com or find us on twitter at http://twitter.com/toucancrm.

About HootSuite

HootSuite, the professional Twitter client, lets users manage their entire Twitter experience from one easy-to-use interface. With HootSuite, users can manage multiple Twitter profiles with multiple editors on each, schedule tweets, track stats, RSS their content, and more. Ow.ly is a URL shortener and sharing tool. The ow.ly toolbar allows users to instantly share or retweet links. HootSuite users can track the success of their ow.ly links. For more information visit http://hootsuite.com