Servant Systems Tools Help Mr. Handyman Finish The Job Better Than Ever

PRLog (Press Release) - Aug 19, 2009 -
Don DeSmith, President of Servant Systems, announced that the Ann Arbor, MI software firm has completed an entirely new version of Toolbox, a comprehensive software application for scheduling Mr. Handyman franchise system technicians for home or business maintenance and repair projects.
   Mr. Handyman, a Service Brands International (SBI) franchise system has released the new application to many of its franchisees and to its call centers in California and Florida. Servant Systems developed the original version of Toolbox for Mr. Handyman in 2001. The now live Toolbox development used the latest Microsoft technology, including Microsoft .NET and Microsoft SQL Server 2005.
   The new software provides a complete franchise management system with features that include customer relationship management, scheduling, customer invoicing, management analysis, tracking of technician work progress and technician payroll hours. Eric Niemiec, SBI's Director of Software Development, said, "Our strategic partnership with Servant Systems gives us the ability to focus our application specifically on the needs of our franchise system. Using the .NET platform gives us greater flexibility in tying into the Internet and in how we access our data to operate most efficiently."
   Servant Systems (www.servantsystems.com), a Microsoft Certified Partner since 1992, is a software solutions provider to franchise systems and other multi-unit organizations. Servant Systems develops custom sales reporting applications and other essential management tools that help businesses improve operational efficiency, marketing performance, and profitability. Don DeSmith is a member of the International Franchise Association’s Information Technology Committee.
      Mr. Handyman (www.mrhandyman.com), founded in 2000 in Ann Arbor, Michigan, has more than 250 franchised units in the United States and Canada, with more than 1,000 vans on the road.
      Service Brands International (www.servicebrands.com) is a group of service companies that provide a variety of timesaving services to consumers. In addition to Mr. Handyman, SBI's brands include Molly Maid and 1-800-DryClean.