Glastonbury Radio
Glastonbury Broadcasting Ltd have warned that they intend taking telecoms giant BT to court over monopoly issues, after waiting three months to get a "MAC code" required by BT for migration to an outside supplier.
Despite several complaints to OFCOM, BT have still failed to provide the code and new suppliers Eclipse Internet have been unable to complete the order until such code is provided.
However, Glastonbury Radio (owned by Glastonbury Broadcasting Ltd) have since found that Eclipse would have to deal with "BT Wholesale" even after such transfer as BT are the only people who provide phone lines in non-cable areas. So the station still have to rent their line from BT even when moving their broadband to a new supplier.
In two years with BT, Glastonbury Radio, one of the new breed of online radio stations, has been cut off twice by BT in error even though all bills were up to date. On one of these occasions it took BT over two weeks to reconnect the station thus leaving them off air and losing listeners!
The latest dispute has left Glastonbury Radio fuming after OFCOM said "there's not much more we can do" and a spokesman for the company released this statement earlier today....
"We have run out of options so the court route seems our only way forward. BT have failed miserably to provide a reliable service, and the MAC Code requested three months ago. They seem to have an unfair monopoly in the UK telecoms market and we will now be campaigning for change as this restricts users like us to HAVING to be with BT".
Journalists are asked to Google "complaints against BT" to see just how many other people have experienced problems with BT in recent months/years.
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