Wayside Marketing Voted By Customers As One Of The Top Technology Vendors For Customer Satisfaction

PRLog (Press Release) - Aug 06, 2009 -
Marlboro, MA, Wayside Marketing an emerging leader among Information Technology Vendors, today announced that they have been ranked one of the top rated IT vendors for customer satisfaction in the 2009 VendorRate quarterly report recently issued. Wayside  was voted by customers as the #3 overall IT vendor and the second highest rated vendor by Medium organizations.

VendorRate users rate vendors confidentially on ten specific performance criteria that include customer service, reliability, integrity, budget and effectiveness. Wayside Marketing posted high ratings in 6 out of the 10 categories in the report. The VendorRate quarterly report summarizes customer satisfaction ratings entered by technology professionals at the VendorRate website, trade shows, professional conferences, and virtual events. VendorRate is vendor neutral and accepts neither vendor sponsorship nor advertising.

Bert Fredriksen, President of Wayside Marketing,states that he is always “Pleased to receive awards about its products "Faxcom For Iseries" and "Netsocket/400" but even more rewarding are comments received regarding support and service from our customers”
 
 "We love your product and your support is tremendous"
 "Your technical staff went above and beyond"
 "Express my gratitude for your outstanding customer service"
 "I appreciate your technical staff's expertise and diligence"

“Customer satisfaction is extremely important to Wayside Marketing, so it is rewarding to know that our efforts are working.”

“Wayside Marketing’s outstanding score, as rated by their customers, shows that Wayside Marketing delivers on their commitment to customer satisfaction,” said Richard Schaefer, CEO of VendorRate. “Congratulations to the entire Wayside Marketing team for being scored as one of our top 3 technology vendors for the second quarter.”


About Wayside Marketing

As an IBM Business Partner since 1985 Wayside Marketing (www.waysidemarketing.com) has earned a reputation for expertise in the Iseries software environment. This experience and affiliation has allowed Wayside to forge official Reseller and Dealer Alliances with industry software vendors.  The Technical Staff provides support for Wayside's "Faxcom for Iseries" software and "Netsocket/400" a TCP/IP Programmers Toolkit for the Iseries.


For sales information contact Wayside Marketing Toll Free at 888-805-5700 or send email to sales@waysidemarketing.com


About VendorRate
VendorRate is a Los Gatos, Calif.-based business intelligence company providing quantifiable, reliable ratings and reports on technology vendors in the IT and telecom industries. Established in 2007, the company works with technology purchasers to improve their overall decision making process. For more information, visit www.vendorrate.com.