2008-2009 Annual Report on the Informatization Development of Chinese SMBs

PR Log (Press Release) – Aug 06, 2009 – http://www.chinaccm.com/4S/4S16/4S1603/news/20090508/101212.asp

Report Highlights

In 2008, IT application market in SMBs' informatization remains the focus of various major vendors. What is different from the past is that the development direction for SMBs' informatization is becoming clearer. SMBs' demands for informatization are mainly focused on the issues of survival that need to be solved urgently, which is way different from those large enterprises which are more concerned with long-term profits, strategy and control and management. SMBs have strongest demand for CRM and sales management, which are focused on customer management and driven by the market, with contracts as the main line, performance as the target and network as the platform. SMBs expect to make IT investments in the most economical and practical way to play to this demand, which gives rise to the concepts of one-stop service and SAAS model.

In the fight for SMB market, more and more IT vendors highlight their differentiated competition strategies to provide to SMBs with industry-specific ERP products that meet the accounting- business-in-one and production-supply-sales-in-one demands. And SMBs are concerned with products' "simplicity, easy-to-use, speed, security and high performance/price ratio" provided by IT vendors; in the meantime, governments are giving more attention to SMBs' informatization development, and policy environment is favorable for the development of SMBs. However, in the wake of intensified global financial crisis, in spite of various favorable elements, the informatization in most of SMBs is still at the initial stage, and some window-dressing new concepts fail to deliver substantial management transformations for SMBs. Therefore, 2008 is just a start-up year of informatization.

In the face of changes and challenges in SMBs' informatization development, we release the 2008-2009 Annual Report on the Informatization Development of Chinese SMBs, will help IT vendors, investors and enterprise users grasp the present situation of informatization development among Chinese SMBs, and characteristics of IT application among major enterprises, and probe Chinese SMBs' demand for IT application.

* In-depth and detailed market research data: Provide detailed data on these enterprises' total IT investment (including software, hardware, IT services) and the general rule in annual development changes based on our in-depth study on the current informatization development in central enterprises, and gain insight into the trend of these enterprises' informatization development.
* Comprehensive and in-depth analysis of brand competition; It sums up IT solution providers' performance in the dimension of characteristics of IT solutions, market positioning, and sales model. Based on its deep understanding of informatization development among Chinese SMBs, we assesse IT vendors' competitiveness in the dimension of market, product, project and services.
* Scientific and complete forecast of future development: Backed by full and accurate data, the report looks into the development trend of informatization development among Chinese SMBs, and conducts quantitative forecast of SMBs' IT investment, deriving valuable trend analysis and quantitative forecast results.

Table of Contents
Main Conclusions
Key Findings
I. Overview of Chinese SMBs in 2008
(I) Present Situation
1. Overview
2. Development Characteristics
(II) Leading Enterprises
1. Enterprise 1
2. Enterprise 2
II. SMBs' IT Application in 2008
(I) Application Demand
1. Infrastructure
2. Business System
3. Information Resources
4. Information Security
5. IT Management
(II) Application Characteristics
1. Application System
2. Infrastructure
3. Business System
...
III. Impetuses for SMBs' Informatization
(I) Policy
(II) Business
(III) Regulatory Control
(IV) Market
(V) ...
IV. Chinese SMBs' Demand for Informatization, 2009-2011
(I) Application Demand
1. Infrastructure
2. Business Application
3. Information Security
4. IT Management
(II) Application in Key Fields
V. Development Trend of Chinese SMBs' Informatization
VI. Assessment of the Application Value of IT Solutions for Chinese SMBs
(I) Index System
(II) Assessment of Solutions
VII. Recommendations
(I) To Enterprises in the Industry
(II) To IT Vendors

List of Tables
SMBs' Contribution to the Society
Industry Distribution of SMBs
Files & Measures Introduced by the Chinese Government for Promoting the Development of SMBs
Social Environment of SMBs' Informatization Development in 2008
Utilization of Networks by SMBs in 2008
Comparison of Large Enterprises and SMBs in IT Management in 2008
Chinese Enterprises' Demand for IT Services in 2008
Index System for Assessing SMBs' IT Solutions in 2008
Scores of SMBs' IT Solutions
Forecast on the Size of the IT Application Market in China's SMB Sector, 2009-2010
...

List of Figures
Growth of the Number of Chinese SMBs, 2003-2008
Regional Distribution of Chinese SMBs in 2008
SMBs' IT Investment, 2003-2008
Chinese SMBs' Investment in IT Infrastructure, 2005-2008
Chinese SMBs' Investment in Application Systems, 2005-2008
Structure of Chinese SMBs' Investment in Business Systems in 2008
Utilization of Various Systems by SMBs in 2008
Application of Management Software/Systems by SMBs in 2008
Chinese SMBs' Purpose of Software Application in 2008
Chinese SMBs' Investment in Information Security, 2005-2008
Chinese SMBs' Investment in IT Management, 2005-2008
Forecast of Chinese SMBs' IT Investment, 2009-2011
Forecast of Structure of Chinese SMBs' IT Investment, 2009-2011
Forecast of Chinese SMBs' Investment in IT Infrastructure, 2009-2011
Forecast of Chinese SMBs' Investment in Application Systems, 2009-2011
Index System for Assessing SMBs' IT Solutions...