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Innovation Technologies Provides Solution to Improve Hotel Telephone Security

Recently, there has been a surge in prank calls to hotel guests. Innovation Technologies' "transfer security" can prevent unwanted callers from connecting to guests.

 
PRLog - Aug. 4, 2009 - Cross Plains, WI -- Innovation Technologies recently announced it is working with new and existing customers to improve hotel telephone security.

Recently, hotel security has come under close scrutiny by many media outlets. For example, on July 16th, the NBC Today Show reported about a recent surge in unwanted phone calls to hotel guests. In some cases, individuals are compromising security by calling guest rooms and portraying themselves as hotel staff.

Hotel security is certainly no small matter. For this reason, Innovation partnered with TelNet Corporation to deploy “transfer security” in 1998.  “Transfer security” is a built-in option for the auto attendant feature on Innovation’s InnLine family of voicemail products. When a guest or outside caller using Innovation’s auto-attendant requests transfer to a guest room, they are required to enter the first 3 digits of the guest’s last name in order to complete the transfer.  This step effectively prevents unwanted callers from connecting to the guest, protecting their privacy and improving security.

As a leading Innovation distributor, TelNet Corporation is at the forefront of delivering this feature to hoteliers. “Guests expect privacy and this feature goes a long way to achieve that” says TelNet President Russell Mccomb. To take advantage of “transfer security”, hotels simply need to install an Innovation voice mail system and have a property management system that delivers the guest name. All current Innovation products ship with auto attendant including “transfer security” as a default feature. In addition, most Innovation voicemail systems shipped with “transfer security” installed. Therefore, existing Innovation Voicemail users can take advantage of the feature simply by enabling it.

About TelNet Corporation
TelNet Corporation was founded in 1992 out of the demand by the Hospitality Industry for quality, reliable, cost effective communication systems and support. Since that time TelNet has installed and maintained over 2,500 PBX products for the Hospitality Industry. For more information, call 1-800-860-8850, or visit www.telnetdata.com.

About Innovation
Since 1990, Innovation Technologies Worldwide has been a leader in providing telephony solutions solely for the hospitality industry. Innovation revolutionized the industry by combining voice mail, automated attendant, wake up calls and automated guest services into one easy to use system. With over 8,500 systems installed worldwide, Innovation's voice telephony solutions have set the standard for the hospitality industry.

Innovation is headquartered in Cross Plains, WI and sells through a network of licensed distributors. For more information or to find a distributor, call 800-424-6757, or visit www.innovationtw.com.

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About Innovation Technologies: Since 1990, Innovation Technologies Worldwide has been a leader in providing telephony solutions solely for the hospitality industry. Innovation revolutionized the industry by combining voice mail, automated attendant, wake up calls and automated guest services into one easy to use system. With over 8,500 systems installed worldwide, Innovation's voice telephony solutions have set the standard for the hospitality industry.

Innovation is headquartered in Cross Plains, WI and sells through a network of licensed distributors. For more information or to find a distributor, call 800-424-6757, or visit www.innovationtw.com.

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Contact Email:
***@innovationtw.com Email Verified
Source:Innovation Technologies Worldwide, Inc.
Phone:800-424-6757
Zip:53528
City/Town:Madison - Wisconsin - United States
Industry:Hospitality, Hotel, Lodging
Tags:Hotel, phone, hospitality, voice, mail, security, voicemail, prank, calls, auto attendant, guests
Shortcut:prlog.org/10300812
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