Eric Lambiase is launching the Austin office for the IT service provider, which serves a number of companies throughout North America. As a local point of contact, Lambiase will provide on-site consulting for business IT needs that go beyond the managed services makeup typical of many local IT service providers.
In addition to the Austin office, Kevin Berry will head up a new Houston office to serve customers in that Texas market.
The Utility Company bills itself as “a leading provider of virtual IT service and support for small and medium-sized businesses, delivering the required hardware, software and service for a monthly fixed fee per user.”
Through its Connected Office® service program, The Utility Company “provides a single point of contact to deliver and manage technology, communications and vertical line of business applications – 95% Remote; 100% Proactive. Customers are supported by local Utility Service Providers delivering on-site service and business-technology consulting to reduce spending and increase utilization.”
According to Lambiase, Utility Company customers have an advantage over customers of locally-based IT consultants, by being able to access The Utility Company’s centralized, toll-free help desk, serving Utility Company’s North American customers from a North American Network Operations Center.
The Network Operations Center, with a team of skilled personnel utilizing state-of-the-
While The Utility Company can and does handle maintenance and repair of existing IT systems, the Utility Company specializes in assessment of a company’s current technology resources, and implementation of action plans to maximize productivity and technological potential.
“By becoming part of The Utility Company, I’m able to offer an ideal solution for businesses concerned with their technology needs,” Lambiase said. “I am able to meet with Austin business owners and management teams in person, and assess a company’s current technology systems face-to-face. Yet, I can help customers connect with an entire team of specialists, available with just a simple phone call.”
The Utility Company is a hybrid that serves small and medium-sized businesses well, allowing a level of IT support more typical of what large businesses can afford – yet, in Texas, Lambiase and Berry will serve as familiar points of contact for business people to call and consult with.
Initially, both Lambiase and Berry will focus on outreach to businesses in Austin and Houston, respectively, though both are available to consult with companies headquartered in other parts of Texas.
For more information on The Utility Company’s Texas offices, visit the company’s website, www.theutilitycompany.com, or call 866-MY-UTILITY. For more information on Lambiase’s Austin office, visit http://austin.theutilitycompany.com/
