New Case Study shows how Business Management Solution significantly improved efficiency

Aug. 3, 2009 - PRLog -- As a leading manufacturer of outdoor canopies, specialising in the educational sector, Inside2Outside needed to work with a company that was capable of understanding and facilitating their needs when implementing a business management solution.

Sage 200 is a powerful suite of software which helps automate and bring together all the key processes in each area of a business: from marketing, sales and customer service, right through to finance, operations, projects and a whole range of other activities.

Despite already having Sage 200 in place, neither the solution nor the provider was performing in the way promised.  Vanessa Reed, Sales Manager at Inside2Outside commented, “Although we had a solution in place, it had numerous bugs and problems associated with it and this became a cause for concern, as they began to impact on our productivity. We needed to improve the solution and more importantly work with a supplier who recognised our needs and was able to act upon them.”

Concentrix re-evaluated Inside2Outside’s requirements and concluded that, despite the issues Sage 200 really was the best fit solution.

Sage 200 is perfect for bringing business processes together and this was particularly important for Inside2Outside as they have field sales people who need to be able to access the system. Essentially, Sage 200 is a fully integrated business management software solution.

Inside2Outside had been recommended Concentrix by another Sage Business Partner. They chose Concentrix as their preferred partner as their professional approach gave them the confidence that they would be capable of meeting their requirements. Another factor which ultimately contributed to their decision was the ability Concentrix demonstrated in understanding and interpreting Inside2Outside’s needs.

The Sage 200 suite redeployed by Concentrix has significantly improved the efficiency and effectiveness of the organisation and has facilitated a unified view of customers.  Ultimately, the re-deployed system has given field sales people remote access to the system, meaning they can logon to the system no matter where they are in the world providing they have an internet connection. Remote access also complements the company’s commitment to reducing their environmental footprint as it reduces the need for staff to travel up and down the country to access information.

The Sage 200 solution redeployed by Concentrix has satisfied the original requirements which Inside2Outside had, and gives them the ability to continue to build on their lead within the sector. Inside2Outside currently has 20 users on the system but this number is likely to grow and develop in line with the company.

About Concentrix

Founded in 1999, Concentrix is a leading business management software, customer relationship management (CRM) software and IT solutions provider. Concentrix helps companies increase competitiveness, profitability and customer satisfaction by improving business processes, systems and IT.

Concentrix is a UK Company with its head office in Loughborough, Leicestershire. Concentrix also has a satellite office in central London.

As a one stop shop for business solutions, Concentrix’s product portfolio includes software, hardware and a full range of supporting services to improve business processes. Key products include:
• Microsoft Dynamics CRM
• Sage CRM
• FrontRange GoldMine
• Sage 50
• Sage 200 Suite

Concentrix takes a product agnostic approach to implementing solutions, ensuring you get a solution which matches your business requirements.

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Concentrix is a leading UK independent CRM specialist and business management software provider. Concentrix supplies and implements a wide range of software including Sage CRM, Microsoft Dynamics CRM and FrontRange’s Goldmine Premium Edition.