American Profit Recovery, a collection agency based in Michigan and Massachusetts has updated and reissued a whitepaper on what businesses can and cannot do when calling on customers to collect on overdue accounts and payments.
The Whitepaper “Seven Illegal Things You May be Doing in your Business” can be downloaded here; http://www.americanprofit.net/
The whitepaper details and summarizes federal laws and puts them in terms any business owner, manager or other person responsible for collecting on overdue accounts can understand. The issues covered are many including when you can and cannot call to collect on past due invoices, the legality of dealing with anyone other than the person who owes the debt, what is considered harassment and the legal aspects of collecting fees on top of an already late invoice.
Collection agency American Profit Recovery decided to reissue and update the whitepaper because so many small businesses are struggling to not only keep afloat during these times but also get some customers to pay on time or pay at all.
“We hear many stories about small businesses doing things to collect on overdue accounts that we know are pushing the limits,” stated Jeff DiMatteo, partner at American Profit Recovery. “We know times are tough and many businesses are getting more assertive in their bill collections but being smart and obeying the law coupled with a more diplomatic approach is the only way to resolve past due accounts with customers.”
The Whitepaper can be downloaded here; http://www.americanprofit.net/
American Profit Recovery (APR) is a collection agency with offices in Massachusetts, Michigan, North Carolina and Kentucky. Founded in 2004, APR specializes in the collection of third-party debt in industries such as medical/dental, banking, trades, lawn care and other professional services. The firm serves approximately 2600 clients. 800-711-0023 http://www.americanprofit.net/
