SafeCopy Backup, a leading provider of online backup services, has launched Setup Assistance. Troy Hickerson, CEO, commented that “Everyone deserves a great backup. This is a perfect fit for those who may be reluctant to install and configure something as important as a backup.” Although the SafeCopy Backup service is easy to use, many people would prefer to have personal assistance to ensure everything is setup correctly and to demonstrate how to use the service.
Setup Assistance is an optional add-on which can be purchased for $30 when purchasing SafeCopy Backup.
Service Highlights:
- Personal help over the phone and remote control of your Mac or PC.
- Scheduled to be convenient for the customer.
- Keep a video of the entire support session for future reference.
- Continued personal support for the first 30 days of service.
One goal in offering Setup Assistance is to allow even the most non-technical person to have great backup without having to pester that friend who is “good with computers.”
SafeCopy offers outstanding customer support via the web and email for all customers, however the remote control and personal training with Setup Assistance goes beyond anything offered in the industry.
About SafeCopy Backup
SafeCopy Backup has a unique approach to the online backup market by providing a generous 150GB of storage where a customer can backup all of their computers to a single account for $50 per year. In addition to online backup, SafeCopy also includes secure access from anywhere and file sharing. SafeCopy is available in 11 languages at www.safecopybackup.com.
