EtiquetteWorks!
Skills, has launched a new program on: ‘Etiquette & Personal Grooming’ exclusively for
Corporates.In today's increasingly global arena, technical knowledge alone is not enoughto ensure success. Sophistication is more and more the catchword. Given a choice between two equally talented individuals, corporations will choose the candidate with greater interpersonal & social grace skills to represent it. As our world becomes a smaller place and our economy becomes increasingly global in scope, it is becoming increasingly clear how important good manners are in all cultures. In fact, knowing how to treat others well is more important now than ever. After all, who we are shows in how we behave and how we appear to others. Etiquette and protocol do count in the business world, as no matter how brilliant an employee may be, his or her lack of social grace can make a bad first impression on clients & business associates. Studies have shown that more than 60% of
what is believed about us is based upon visual messages.
Your inability to handle yourself as is expected could be expensive- no one will tell you the
real reason you didn't get that big business deal, the ideal job, the promotion, or the social
engagement. Fair or not, others equate bad manners with incompetence and a lack of
breeding, and the cumulative effect of this repeated faux pas in an organization can
be devastating leading to a major loss of respect, credibility, loss of reputation, and
business!
This Training Program will increase your confidence in your image, business etiquette and
interpersonal skills to help you build rapport and trust with your business customers.
Proper Business & Social Etiquette will give you a competitive edge in today's market… in
fact, it’s the only survival skill required!
What you will take back!
Importance of good manners,A Personal Image Audit,Positive first impressions,Dress
codes-formal/
Greeting,Positive Introductions,Handshaking customs & techniques,Business card
etiquette, Rank & Status,Titles & Forms of address,Conversational Skills,Successful
mingling, Social Events, Restaurant & Dining Skills-Mastering Table Manners, Dressing for
occasions,Host Duties & Guest Responsibilities, Place Seating, Posture & Poise,Proper
flatware usage-Tools of the table, Napkins,Toasting-
responsibilities, Dining Conversations,Tipping Guidelines,Managing Dining Mishaps,Telephone Skills & Manners, Handling Answering machines,Fax,Voice mail Office
Etiquette, Hosting/Handling visitors, Respecting gender & physical differences,The ‘Write’
Communication,Business Correspondence,Meeting Manners,Making a Presentation,Understanding Self/Others,Building Personal Brand Identity.
Contact: 091-44)43531000 Hotline: 091 94440 365(days)24(
Email:Training@
