While providing a basic overview, the ideas and descriptions guide the reader above the basic level while maintaining a clear explanation of how counseling works. The treasure of practical skills and concepts will assist both the student and the interested lay person looking for ways to help friends and family who face common and difficult life challenges. The range of the situations includes grief and loss, solving conflict, dealing with depression, and much more.
The style of the manual is conversational with numerous examples of the wording of helpful statements. The motivated reader will learn how to be a healing listener and what to say to someone who is crying, how to help a person arrive at solutions to problems, and how to become assertive.
This book not only helps a person become a healing listener, but has a healing effect simply by reading it.
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