Sample KM Profile
ANNANDALE, VA – Contextware, Inc., provider of software solutions that improve organization performance and productivity, today announced the launch of a new bundled service offering called KM Profiler. The service provides businesses of all sizes an affordable and rapid way to capture subject matter expert (SME) and critical business processes knowledge. The service is a fixed fee, fixed scope offering that helps businesses to capture, organize and share the tacit knowledge critical to the operation of their organization.
Many businesses are trying to address looming challenges related to pending retirements and workforce attrition. As experienced knowledge workers exit the business, new employees are expected to fill their roles. These changes create significant business risk related to the transfer of critical knowledge but they also create significant opportunity as those companies that transfer this knowledge effectively gain competitive advantage over those that don’t.
KM Profiler combines Contextware’
“We’ve created hundreds of profiles as part of delivering enterprise-wide solutions; however we’ve found significant interest for providing the exact same solutions, just in smaller, more discrete engagements,”
A typical Profiler engagement will include an initial scoping of the effort, a series of iterative interviews with the SME and then final build out and release of the SME’s or process profile in Contextware.
Additional details on Contextware knowledge management offerings appear at Contextware’
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