Surry Insurance Creates Competitive Advantage by Automating Application and Claims Processes

PR Log (Press Release) – Jun 25, 2009 – RAZAR Technologies, a leading provider of customer communication and cost reduction technology, today announced that Surry Insurance has implemented Scriptura, from Inventive Designers. Scriptura is giving Surry the ability to differentiate themselves from the competition by automating and web enabling their application and claims processes.  

Surry Insurance is a leading agency in the Carolina’s and surrounding areas.  RAZAR Technologies, a North American based green technology provider, along with Inventive Designers, creators of Scriptura, have implemented a state of the art online application and claims solution for Surry.  Scriptura is part of RAZAR’s Enterprise Document Hub (EDH).  The Enterprise Document Hub is RAZAR’s solution for the entire document process including document composition, generation, delivery, workflow, collaboration and document management. The end result is a lower cost of ownership, accelerated policy production, improved customer service and reduced paper usage.

“RAZAR’s knowledge of the insurance industry is strong and their understanding of document processes is even more extensive,” said Yogi Wright, chief executive officer of Surry Insurance.  “Implementing Scriptura gives Surry a competitive advantage and we expect our cost of acquiring new customers to decrease by at least 20%.  We are confident that our customer satisfaction will increase by implementing this solution because it makes it easier for our clients to do business with us.”

“We are confident the optimization of communication will have positive results,” says Joke Dehond, director of Inventive Designers, “especially in a highly competitive world like insurance.”

“Creating competitive advantage is a key for insurance companies, especially in a tough economic climate,” says Carl Krueger, chief financial officer of RAZAR Technologies. “Renewing each existing customer is critical. Making it easier to sign new clients by giving them the tools they need to manage their own policies is of equal importance.  Surry is the leading insurance agency to schools in the Carolina’s.  Their desire to implement innovative solutions, making it easier to do business with them, is why.”

Krueger adds, “Scriptura is a standards based solution that allows for policy production, including web-based policy issuance.  It is usually a fraction of the price of other solutions due to our unique needs-based pricing. This helps create a rapid ROI.”

Surry is currently looking at additional technologies from RAZAR including print optimization and enterprise content management for further efficiencies and cost reductions.  

About RAZAR Technologies
RAZAR Technologies is a leading technology firm serving the insurance, healthcare, financial services, distribution and public sectors. The Company sells software products that help companies reduce costs while increasing productivity. With a Green-Tech only portfolio of products and services, these technologies include print optimization, print management, pc virtualization, document automation, document management, workflow, collaboration and intelligent electronic forms.  RAZAR is dedicated to providing an unequaled customer experience. For more information, contact RAZAR Technologies at 1.888.50.RAZAR or visit www.razartechnologies.com.

About Surry Insurance
For over 70 years, Surry Insurance has been serving educational and business clients of North Carolina, South Carolina and surrounding states by providing cost-effective risk management and insurance services with innovative solutions. The Company is dedicated to maintaining the highest standards in the insurance industry for the benefit and well-being of its customers.

About Inventive Designers
Inventive Designers builds software solutions which enable companies to deliver personalized customer communications through various channels such as the Internet, print, e-mail, fax, etc. The solutions are all built making use of open standards and can be put to use in any IT environment due to their platform independence.   The company’s 700 clients are supported by a global network of resellers and partners.  Inventive Designers’ clients include companies such as Dexia (BE), Axa (BE), RVP (BE), RVA (BE), Porsche (DE), Total (FR), Winterthur (BE), Securitas (BE), United Nations (US), US Postal (US), SunCorp (AUS), Siemens (DE) and Staples (BE).