Rob May, President & CEO of Tricrest Professional Services, is very pleased to announce the appointment of John Papadakis to the position of Chief Operating Officer. John brings over 22 years of experience in the Telecom, Enterprise and IT services industry and will be a key member of Tricrest’s executive management team.
Prior to joining Tricrest, John was the CTO and Senior Vice President of Operations for 411.ca, where he was instrumental in its explosive growth, helping take the company from a start-up to the leading independent on-line local search destination in Canada. Prior to 411.ca, John held the roles of Vice President of Technology and Operations for Rogers Business Solutions and Senior Vice President of Avaya Global Services (AGS) for Canada where he had full P&L responsibility and was accountable for all aspects of the Services business. Within the first year, John turned AGS Canada into the top performing services region worldwide.
John has extensive senior executive level experience with other major technology and communications companies, most notably Group Telecom, Clearnet (Telus Mobility), Unitel (AT&T Canada). John joined many of these companies at an early stage to help implement structure and facilitate the dramatic growth. In these roles, he not only crafted business and operational strategy, but also designed, delivered, and supported the products, technology, networks and solutions that drove revenue and exceeded customer needs.
John holds an Honours B.A.Sc. degree in Electrical Engineering from the University of Toronto.
