@MIS online portal cuts time and costs for Sanctus

ALcontrol Laboratories has recently been helping Sanctus, the leading provider of brownfield site testing and contracting services, to obtain accurate test results faster, using the new @MIS web portal.
By: 4 C M
 
June 23, 2009 - PRLog -- ALcontrol Laboratories has recently been helping Sanctus, the leading provider of brownfield site testing and contracting services, to obtain accurate test results faster, using the new @MIS web portal. With online scheduling and direct, real time access to individual test results, Sanctus has increased the speed and reliability of its processes, saving up to a day per sample, while exceeding its customers’ expectations and minimising costs.

The environmental business that forms part of the Sanctus Group offers a total solution package for companies developing, constructing or investigating brownfield sites. Essential to Sanctus’ success is its ability to provide services that meet its clients’ development plans and timescales, while removing the risks and obstacles of developing on brownfield land in the most cost effective way.

To achieve this, Sanctus has been working with ALcontrol for a number of years, relying on its cutting edge soil and water testing facilities to provide the company with accurate data as quickly as possible. Recently, ALcontrol and Sanctus began to discuss how things could be improved still further. Alexa Gray, Environmental Chemist at Sanctus, explained, “We started thinking about how we could communicate more efficiently, to allow us to obtain test results more quickly, reduce the risk of human error, and cut our costs. ALcontrol suggested we trial their new @MIS online portal, so we set about integrating it into our procedures.”

ALcontrol developed its @MIS online schedule and reporting service specifically to address the requirements of clients like Sanctus. During its research, ALcontrol found that its clients spent a considerable amount of time firstly completing and submitting Chain of Custody documentation and secondly calling the laboratory for the status of tests. Additionally, the manual nature of these processes introduced the risk of human error at numerous stages and took up valuable resources.

To address these issues, ALcontrol created a method for its clients to enter Chain of Custody information directly into the system and access results from each part of the testing process as soon as they were completed. Additionally, users would be able to produce detailed final reports and hold them in an easily accessible archive for increased traceability and analysis.

As soon as Sanctus started using the @MIS system, they began to notice significant improvements. Alexa Gray, explained, “Both with submitting test requests and obtaining results, things are much easier and faster. By inputting the Chain of Custody information directly on screen, rather than having to fill out and submit a hand written form, we can be sure that ALcontrol will receive the right information instantly. This frees us up to get on with other tasks that we wouldn’t normally have had the time to do.”

She continued, “The reporting functionality is even more useful. Previously, we had to wait for an entire set of tests to be completed before we could pass on the information to our client. This delay meant that in some cases development on a site would come to a standstill, costing our customers a lot of money. With @MIS we can now access each test result as it is completed. Often one single result can tell us what we need to know; for example, if we get a really high hydrocarbon reading we know the soil is hazardous and further results are unnecessary, letting us meet our customers’ requirements much faster, help them stay on schedule and keep costs down.

“Even before we started using @MIS, ALcontrol was a great partner to work with, offering much better customer service than we were used to with other testing companies. Now, with the added benefit of the online communication service, things are even better. Thanks to them, we’re saving up to a day per sample, cutting the cost of our own processes and helping our customers do the same.”


Note to Editors
ALcontrol is the leading Environment and Food testing group in Europe. Through its network of laboratories the company works in partnership with customers in ten European countries and support customers’ operations around the world.
ALcontrol tests soil, water, food, oil and air for contaminants or hazardous substances to help customers ensure health and safety standards are met, comply with legislation or conserve the environment.
ALcontrol has over 2000 employees, 30 laboratories and service centres, and over 100 logistics points for collection of samples in 10 countries.


For further information contact Simon Turner, Commercial Director, ALcontrol Laboratories Ltd, Units 6 & 7, Hawarden Business Park, Manor Road, Hawarden, Deeside, CH5 3US.
Tel: 01244 528700. Email simon.turner@alcontrol.com.  www.alcontrol.com


This information was written by 4CM.
Tel: +44 (0)1296 660080.
Email: info.alcontrol@4cm.co.uk

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4 C M is one of the UK's leading marketing communications agencies. We specialise in business to business (B2B) marketing, providing dedicated marketing consultancy, PR, copywriting and graphic design services.
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Source:4 C M
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Tags:Alcontrol, Mis, Sanctus, Brownfield, Web Portal
Industry:Environment, Technology, Internet
Location:Leighton Buzzard - Bedfordshire - England
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