“We’re pleased to welcome value-added partners into the Champion Partner Program – especially those that have made the commitment to sales and technical training, infrastructure development and focus on customer service in delivering our innovative products and leading business solutions,” said Tom Hamilton, senior director of worldwide channel marketing at ShoreTel. “In this case, the achievement of Certified Champion Partner status is based on Alpheon Corporation’
“As a ShoreTel partner for over five years, we have watched the evolution of a solid product company become a telecommunications industry leader. The ShoreTel platform continues to add value for our customers that seek reliable telephony solutions based on new technology, not obsolete systems,” said Greg Donovan, President and CEO of Alpheon Corporation. “Since 2004, we standardized on ShoreTel as our preferred VoIP telephone solution because of the ease of use, administration and low cost of support. Customers have rapidly adopted and realize the benefits of using a world-class IP Unified Communications platform.”
Since ShoreTel’s first product shipment in 1998, customer satisfaction has been at the core of ShoreTel’s top business priorities, and is a requirement for the primary business values for all ShoreTel partners. Customers who purchase ShoreTel solutions rank their product above other manufacturers for technology, ease of use, management, customer service, solution experience, product features and performance. Alpheon Corporation satisfied customers like Raleigh Medical Group and S&ME have contributed to ShoreTel’s ranking as Best Overall VoIP telephony vendor among end-users for the past five years in a row, according to industry analyst firm Nemertes Research.
About ShoreTel, Inc.
ShoreTel, Inc., (NASDAQ: SHOR) is a leading provider of Pure IP Unified Communications solutions. ShoreTel enables companies of any size to seamlessly integrate all communications – voice, video, messaging and data – with their business processes. Independent of device or location, ShoreTel's distributed software architecture eliminates the traditional costs, complexity and reliability issues typically associated with other solutions. ShoreTel continues to deliver the highest levels of customer satisfaction, ease of use and manageability, while driving down the overall total cost of ownership. ShoreTel is headquartered in Sunnyvale, California, and has regional offices in the United Kingdom, Sydney, Australia and Munich, Germany. For more information, visit www.shoretel.com or call 1-877-80SHORE.
All product and company names herein are trademarks of their respective owners.
# # #
Alpheon is IT the way it should be. Located in Research Triangle Park, North Carolina, it provides businesses with information technology management and services from the area’s most friendly, patient and skilled technology engineers and account managers. Through its propriety Assure® services platform, it proactively monitors and manages customers’ networks to prevent issues before they disrupt business. Customers spanning the eastern U.S. over a variety of industries - healthcare, legal, finance, biotechnology and pharmaceutical, construction and engineering and professional services – depend on Alpheon Assure® to keep their networks safe, secure and reliable. Alpheon is ranked as the #3 managed service provider in the country by MSPmentor.net and is consistently named one of the “Best Places to Work” by American City Business Journals. Alpheon’s leadership, processes, and roster of happy clients are what make it one of the top MSPs in the nation.