Outsourcing is a two-sided coin; it can be a success story, or it can be an utter failure. However, for companies who have taken guard by having a set of well-defined business rules in place, outsourcing is almost always a success. Go4Projects.com reports on the experiences of three projects.
A few months back, a business unit of YEHMAIL Ltd outsourced database administration services. A couple of months down the line, the outsourcer was asked to handle database administration enterprisewide. With this move, the outsourcer has enabled a major technology shift from data marts to an enterprise warehouse.
Future Technologies starts outsourcing project before a year. Their projects now enters sucessful into 6 month closure billing, with good cleint satisfaction. they started outsourcing with the simple pdf to doc conversion, and now with form filling and inbound process.
In advance to the technology, YEHMAIL put their own BPO and Offshore software development unit in INDIA. The case studies shows the sucess of YEHMAIL and FUTURE technologies in this field of outsourcing.
These three case studies represent some of the success stories of outsourcing business processes. Go4projects.com concludes from these case studies:
What's this? IT executives who are satisfied with their outsourcing arrangements—
