CRMI announces establishment of a client partnership with a prominent internet retail seed and plant company. CRMI has been selected to provide full contact center services. This partnership promotes growth and jobs in an area that historically experiences high unemployment.
CRMI provides order entry and customer service on a 24/7 basis with overflow and after-hour calls, delivering the exceptional quality and specialized care that the client’s customers have grown accustomed to.
"We view this partnership as a step forward as we continue to grow our services within the direct marketing multi-channel industry"' said Steve Ragan, CEO of CRMI. "Their expertise and reputation within the horticultural market is outstanding and brings much value to CRMI".
About CRMI
Catalog Retail Marketing International is a professional customer contact center specializing in serving the multi-channel direct marketing industry. CRMI opened in 2000 as a small contact center and through the hard work, dedication, and expertise of employees has enjoyed a steady growth. CRMI provides order entry, customer service, web chat, email, and mail order processing.
Contact:
Pauline Mills
Catalog Retail Marketing Intnl. (CRMI)
Phone: 802-334-7882
Fax: 802-3347866
