How Telemarketing and Call Centres can help your business increase PROFIT!

June 4, 2009 - PRLog -- Firstly i wish to make a point here, that telemarketing can sometimes receive a bad name due to those pushy, or nasty calls i think we have all experienced from a telemarketing company at one point or another. Now "these" telemarketing calls should be banned, i totally agree to that, i activley inforce rules within my call centre to prevent this ever happening under my company name and reputation, although it has happend a few times over the years it is dealt with on a very serious level to deter staff from having bad customer service skills. The bottom line is if all telemarketing companies followed these rules of being non pushy and polite to all contacts then the industry would have a much stronger reputation and presence within the business world. Now the reason i mention this is that i honestly belive that bad marketing has just as dramatic effects as positive marketing does, and either one can affect your business, so you need to carefully select your call centre when you are deciding to get telemarketing done for your business as you want to insure that profits increase rather than decrease.

Now telemarketing is used as much as it should be by businesses who don't know much about the industry as they simply aren't aware of the positive force that telemarketing can be when executed  correctly and proffessionally. Many businesses have never even considered telemarketing as an option for their businesses promotion or to increase sales of their products and/or services. I have been in the telemarketing industry for approximatley 6-7 years now, when i started off working as a telemarketer i didnt realise the potential of the industry either, i simply went to work and did my job, now however highly due to the fact that i have been managing Mango Solutions Telemarketing Company for the past 4 years i have opened my mind to the possibilities!

I often think of so many ideas for telemarketing campaigns and i wander why more businesses from these industries don't approach call centres to increase their revenue? I feel that there is a stigma to telemarketing and call centres which could have some reasons why, but at the same time, there is alot of money involved in call centres, a good call centre in my opinion will bring in approximatley $1 million per month in sales for every 60 staff they hire. Obviously it takes alot of hard work and experience to get to that level though which is why there are telemarketing call centres in the first place. When you think of the potential clients out there for all types of businesses then you will begin to appreciate call centres for what they really are, as well as the ability they have to create an abundance of business and wealth for your company.

The main ways that telemarketing call centres will help your business increase profit are listed below;

NEW CLIENTS
Telemarketing campaigns in my experience can generate between 5 and 50 new clients per day per telemarketer. At Mango Solutions Telemarketing company tend to focus mainly on the generation of high quality sales leads therefore allowing more time to be spent on people who are serious about purchasing your products! You should always ensure the quality of sales leads and/or telemarketing campaigns being run for your business by insisting on a free trial, if the call centre wont give you a free trial on their telemarketing ability then they arent worth dealing with in my opinion. If you are interested in receiving a free trial please visit www.mangosolutions.org or email me at enquiries@mangosolutions,org

PRODUCT AWARENESS
In a good telemarketing call centre staff will be continuously trained on the products and services that they are telemarketing for. If the call centre doesn't do regular product training and refresher courses then you should certainly reconsider who you have representing your business, you need to have well informed proffessional telemarketers on your campaign to receive optimum results. Mango Solutions Telemarketing Company for instance train all staff daily on product information, telemarketing, rules and regulations related to the products and/or services as well as current market trends ect,

WORD OF MOUTH
A productive call centre will call approximatley 500,000 people per month during any given telemarketing campaign. Now the real question here is whether or not your business is offering a reasonably priced product and/or service and also that your business adequetly tends to its clients in a proffessional and productive manner. If it is a good product or service and you are telling 500,000 people per month about it, even if they dont purchase directly through your telemarketing campaign they will at least be aware of your business in the future and will more than likley tell their friends and family about it also.

STAFF INTEREST
The telemarketing staff in call centres often take interest in several of the businesses they are telemarketing for. They acheive a full understanding of the product and/or service and market it in a positive way every day and therefore they often establish a genuine interest in the business and can often purchase for themselves, also this generates a mass network marketing habit where they will always be telling their friends or family about all of your great products and/or services and will also reccomend your business to friends and family looking for the things your business has to offer.

So as the above information indicates, telemarketing call centres have alot of depth and value in the longrun than many business people would usually recognise. All business people are smart and well educated in a sense however i do belive that unless you work hands on in any industry on many levels you cant truly comprehend a business or its potential to assist your business in profits unless you have that experience. This also accentuates the fact that call centres can profit you in such a huge way due to the fact that you are combining your industry/business experience with that of the telemarketing and call cente industry. In most cases the telemarketing call centre can also offer you insight as to how other businesses in your industry are creating the best profits through their experiences with business in your industry.

One important thing that isnt mentioned above is that the telemarketing call centres often pick up on new social trends, markets, selling tools, and factors which will need to be overcome in order to promote, market or sell your products. A perfect example of this is the end of financial year is approaching, now we have been using this as a selling tool in mango solutions, for instance when marketing business products you can remind them that they will be able to claim their purchase back on tax shortly, this is a massive boost to sales revenue with most of our clients at present and being in the telemarketing industry you can guage a response to tools like this within hours when you have a strong team telemarketing a product.

Overall telemarketing call centres are an asset to any business who offers a genuine product and/or service to the public or business to business. If you would like more information on having a telemarketing campaign run for your business please contact Mango Solutions Telemarketing Company via our website at; www.mangosolutions.org we will be happy to advise you on the best approach for your type of business and how we can help you!

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Mango Solutions are primarily a call centre who conduct telemarketing services, we offer many services and specialize in highly qualified sales leads. You may visit our website at http://www.mangosolutions.org for more info
We pride ourselves on providing the best qualified sales leads worldwide. We have clients whom have utilized our services in Australia, Europe and America for the past 4 years. Starting off as a small company with only a few staff we now have hundreds of telemarketers, several data entry personne, and several managers.
* telemarketing books and resources
* graphic design solutions
* Data entry solutions
* Lead Sources - including the names and numbers of business owners or managers
* Mailing Lists
* Clean database - options to allow you to start your own data system from scratch
* Script writing - for those who would like to do their own campaign but want a customized script written up for them to use.
www.mangosolutions.org enquiries@mangosolutions.org