The prestigious new Crawley Library, opened by West Sussex County Council in December 2008, has been designed to take advantage of the most up-to-date facilities and technologies. RFID-enabled stock was a key feature of the design and self-service terminals for returning and borrowing items have now been in use for six months. RFID-enabled stock was a key feature of the design and self-service terminals for returning and borrowing items have now been in use for six months.
The resulting library has been acclaimed by staff and customers alike, and now in use for six months, Axiell’s I-Tag self-service solution in particular has exceeded all expectations. Lesley Sym, Service Manager – Libraries, for West Sussex, was thrilled with the way in which the new library has been received, "I am delighted with the popularity of the new library and in particular with the way customers and staff have taken to self-service using RFID; the ease of use and reliability of the system is key to this success."
The self-service option has been a huge success, with customers achieving self-service rates of over 90%, while the amount of staff time spent on day-to-day housekeeping tasks can be reduced by over 80% through use of the I-Tag shelf-reading solution and stock management software.
Public library software and services specialist Axiell (formerly DS) was involved in discussions on how the new technology could be incorporated from an early stage. Its unique RFID solution for libraries, I-Tag, is available to all libraries, regardless of the library management system they use as it complies with all required standards for RFID integration. Axiell is the market leader in business solutions for UK public libraries and archives and part of the Axiell Library Group AB.
Jim Burton, Managing Director of Axiell in the UK says, “The business case for RFID is well proven and demand is increasing from libraries throughout the UK following the success of I–Tag in a number of high-profile implementations, such as the new Crawley Library.”
The I-Tag solution encompasses all aspects of self-service, stock management, and security.
- ends -
Notes to Editors
Photos are available from: http://www.flickr.com/
Axiell
Axiell, formerly known as DS, provides library software solutions to one third of local authorities in the UK, while over 350 customers use Calm, the system of choice for Archives, Museums and Records Offices. The company is a leading business solutions supplier to libraries, archives, museums and records centres. Under the name of DS, the business served UK local government for over 30 years.
Axiell offers its customers both software and hardware and a full range of implementation, and facilities management and integration services. The company continues to be a pioneer in software development for libraries.
Axiell is a member of Axiell Library Group AB. Founded in the mid 1980’s, Axiell Library Group was the first vendor in the Nordic countries to develop a local library management system. In 1996 it was one of the world’s first suppliers to launch a complete graphic local library system which implemented all of the established library standards. This development has continued, and today Axiell Library Group is the world’s fifth largest company in the sector, supplying IT systems and services dedicated solely to libraries as a target group and with its focus on library development.
www.axiell.co.uk
www.axiell.com
For more information contact
Axiell Contact
Nigel Lancaster, Sales and Marketing Director
Tel. 0115 900 8000
Email: nigel.lancaster@
Press Contact
Catherine Dhanjal, TheAnswer Ltd
Tel: 01883 650434 or 0794 166 9925
Email: Catherine.dhanjal@
