Managed Print Services started with small, local channel partners and vendors who are keenly “tuned in” to the consumer. Local vendors like Reliable Technologies listened, and customers said they didn’t like spending so much on printing and they didn’t like their lack of control over the print devices. As with many things, local providers throughout the world collected information and then provided a solution. Reliable Technologies has been doing Managed Print Services since 1991. Only within the past few years have manufacturers started developing MPS programs.
In an interview with printandimage.com, Chris Casinella, VP of HP’s MPS division says; “Our customers are looking for managed print services now. They want to better manage their fleets and buy printing resources in a different way – by paying for a service versus paying for assets and toner cartridges…They look for cost savings as the Number One requirement we can provide them in a managed print services offering.” 
HP’s large enterprise customers have the same issue our local customers seem to have- they don’t know what their print environment actually costs. “They [enterprises]
In many organizations, copiers were purchased by facilities managers, printers by the IT department and fax machines by office managers. That resulted in multiple service contracts and a wide variety of brands and supplies – especially ink and toner cartridges, which are usually the biggest expense. 
No matter whom the provider is – one thing stays consistent: organizations always have room for improvement in the way their print-space is functioning. Casinella from HP says: “When I started in this area in 2000 there were many standards that we used. We felt that between 1 and 4 percent of a customer’s total revenue could be related to output, and somewhere around 20 percent of that could be related to the output for the office. We always felt that managed print services could deliver savings somewhere in the 20 to 40 percent range for office printing.” 
Xerox says its research shows the same, that companies spend between 3% and 4% of their revenue on producing documents, or $3,400 per employee. 
With so many choices now emerging, what are the advantages for organizations that choose a local provider like Reliable Technologies for Managed Print Services over the big-boxes?
Vendor Neutral: Some big box MPS programs require you to eliminate all your machines and convert to their brand. Not Reliable- they work with whatever you have until YOU are ready to replace it, no pressure.
More Options: Compatible or Original Manufacturer toner? New or used print devices? http://www.reliabletechnologiesinc.com/
1.Printing and Imaging Innovations:
2.The Wall Street Journal: Xerox Tries to Go Beyond Copiers, William Bulkeley, www.online.wsj.com/
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