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Follow on Google News | Laserfiche Presents IT Strategies at Forrester IT Forum In Las VegasResearch suggests balance between IT control and user autonomy achieves enterprise innovation and productivity.
By: Laserfiche The presentation will include findings from a recent EIU global survey of executives in government, education, professional services, life sciences, and financial services regarding how to resolve the tension between flexibility sought by knowledge workers, and the control required by IT and leadership for efficient management and accountability. The survey, part of a research report titled Disciplined Autonomy: Resolving the tension between flexibility and control concluded that the more employees feel empowered, the more productive they tend to be. EIU Senior Editor Dan Armstrong, who will participate in the presentation said, “As long as there’s transparency into employee activities, there’s often no need to impose strict processes and control, which can inhibit innovation and drive away talent.” Among the survey findings were: • Employees feel that greater freedom leads to better job performance. • Over the past five years, 68% of organizations said they increased centralization to control risk and increase efficiency, while simultaneously increasing autonomy to enable employees to work more closely with customers and give them more freedom over how much of the work gets done. • More than half (51%) of respondents occasionally or frequently “bend the rules” to be more productive, while 32% said they did so to make a quick decision to close a sale or retain a customer. • 57% of respondents said business pressures, over the past five years, to bring products to market faster or respond to customers more quickly caused decision making authority to be given to operating units or other groups outside headquarters. "In today’s business environment, managing the tension between the autonomy sought by professionals to perform their jobs effectively and centralized control required for efficiency and risk management is a challenge that all organizations face,” said Laserfiche President and CEO Nien-Ling Wacker. “When evaluating the total economic impact of new business technology, leaders are finding that cost optimization coupled with flexible software is essential to workforce evolution and growth.” Respondents from the private sector came from companies with average annual revenue of about $1 billion. A significant portion of the respondents also came from the government and education sectors. For more information please see Disciplined Autonomy: Resolving the tension between flexibility and control, available at www.eiu.com and www.laserfiche.com. Laserfiche representatives will demonstrate (booth #206) Rio, a fully scalable ECM system that is easy to purchase and deploy across the information- They will also be presenting the Laserfiche-SharePoint® Additionally, Laserfiche Records Management Edition, which automates capture, classification and life cycle management with DoD-certified records management functionality, will be presented. # # # About Laserfiche Laserfiche creates simple and elegant enterprise content management solutions that help organizations run smarter. Laserfiche offers a suite of products and services that address enterprise-wide challenges from the perspective of executives, records managers, IT staff members, and end-users. Since 1987, more than 25,000 organizations— End
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