CHICAGO – Axsium Group, North America’s leading Workforce Management consulting firm, today announced that Indigo Books & Music Inc. has successfully deployed an enterprise Workforce Management solution utilizing Axsium’s proprietary Axselerate implementation methodology. The solution deployed has allowed Indigo to standardize and automate their time and attendance and leave management processes in an extremely short period of time.
As Canada’s largest book retailer and one of the top 100 employers in the country, Indigo looked to Workforce Management as a mechanism to improve store productivity, enhance the customer experience, and control labor costs. Indigo selected Axsium Group to lead the implementation and support the enterprise Workforce Management solution.
“Axsium Group was critical to the success of this project. Their industry experience and domain expertise were key to developing the business case that justified the implementation. In addition, Axsium’s Axselerate implementation methodology was key to keeping the project on schedule and protecting the return on investment that we’re already experiencing,”
“An effective Workforce Management (WFM) solution can help retailers streamline and automate inefficient processes that prevent their employees from focusing on revenue-generating activities. WFM technology engages employees by making them active participants in the solution and empowers managers to make real-time decisions that immediately improve store performance,”
“Axsium’s singular focus is on Workforce Management consulting and in today’s competitive environment we understand the need for our clients to differentiate themselves in the marketplace and improve their overall operational efficiency,”
About Indigo Books & Music Inc.
Indigo is a publicly traded Canadian company listed on the Toronto Stock Exchange (TSX:IDG). As the largest book retailer in the country, Indigo operates in all provinces under different banners including Indigo Books & Music; Indigo Books, Gifts, Life; IndigoSpirit, Chapters, The World's Biggest Bookstore, and Coles. Chapters and Indigo are rated as the number one and number two retailers in Canada by the Kubas Major Market Retail Report, and have occupied the list since 2000.
In 2004, Indigo founded the Indigo Love of Reading Foundation, a registered charity that
provides new books and education materials to high-needs Canadian elementary schools, to address the literacy crisis in Canada. Visit www.loveofreading.org for more information. To learn more about Indigo, please visit www.chapters.indigo.ca.
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