GBH Communications announced today that they have been awarded a substantial contract by a Federal Mortgage Agency which is setting up a new call center in preparation for the newly released economic stimulus plan. This organization is expecting a significant increase in call volume. This new Federal deployment is designed to support those looking to modify or qualify for a home mortgage. GBH Communications, a national leader providing all major headset and conferencing technologies utilized their 20 years of product and integration expertise by customizing a solution compatible with the governments existing infrastructure while working within their pre-determined budget. By partnering with global headset leader Plantronics, GBH presented a unique solution that included employee product training, real time product support and the highest quality audio headsets on the market.
GBH has fulfilled the first stage of the deployment, and is currently working to ensure that all systems are installed with little down-time for our customer. The organization was pleased with the implementation and is looking forward to the ongoing success of their new call center. “GBH is honored to be associated with this Agency, especially because we provided a solution customized solely for their unique application,”
About GBH Communications, Inc.
Founded in 1983, GBH Communications is a leading provider of conferencing solutions, products, and services, with hundreds of thousands of successful deployments throughout the United States. GBH partners with market leaders such as Jabra, LifeSize, Plantronics, Polycom, Sennheiser, and others, providing end-to-end solutions to enterprises, government, and educational institutions nationwide. In addition, GBH provides 24/7 TechShield service and support, staffed by in-house vendor-certified technicians. For more information visit www.gbh.com or call at 1-800-222-5424.
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For additional information or to request a live product demonstration, visit the GBH Web site at www.GBH.com or call 800-222-5424.
